Hello, I have an NVX Pioneer Edition unit that I have had selved and never used for about 6 months. I just purchased 4 of the Western Digital 3tb RED drives for this unit. I take the drives out of the static bag and insert them. I hold down the reset button, press the power button, I then select with the backup button the option of Factory Default and then press the reset button again. Every time I have done this and pressed setup from RAIDar for x-raid2 I get corrupt root from RAIDar along with "Raid creation failed" on the LCD of the unit, over and over and over and over and over...
I have used the western digital lifeguard diagnostics software to do a "write zeros" and drive test to make sure the drives all pass and to remove any partitions from the drives.
Update, I am an owner of an older Sparc based NV unit and had 4 1tb Samsung drives laying around. I took all of the WD Red 3tb drives out and put the 1tbs in. Now the unit is creating volume, WHAT GIVES! So now after the volume is up I will do the slow process of taking one drive at a time out and replacing with the 3tbs and then do expansion.....geeeerrrrrrrrrrr. Why do I have to do this on 4 drives that pass tests and are on the HW compat list??
Updating to 4.2.20 because I had 4.2.15 installed. 4.2.20 fixes 3tb drive recognition. So if I didn't have these disks laying around how could I have ever got this system up?
So to recap, 4.2.15 was the problem and not recognizing the 3tb drives. I put old 1tb drives in came up then updated firmware to 4.2.20 and now 3tb drives recognized and volume is created and online. Woohoo! That took some extra doing...
A single 3TB disk might have worked for updating the firmware. If it didn't and you opened a support case that was escalated to L3 support they probably would've been able to remote in (if given access) to update the firmware
