CrashPlan Fatal Java error after update to OS 6.6.1

[jamestx10]

I upgraded OS yesterday and now CrashPlan is crashing.

# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGBUS (0x7) at pc=0x00007fa30bd09460, pid=26003, tid=140338276411136
#
# JRE version: Java(TM) SE Runtime Environment (8.0_72-b15) (build 1.8.0_72-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.72-b15 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# V  [libjvm.so+0x70c460]  jvm_define_class_common(JNIEnv_*, char const*, _jobject*, signed char const*, int, _jobject*, char const*, unsigned char, Thread*)+0x100
#
# Core dump written. Default location: /usr/local/crashplan/core or core.26003

If I manually start it from the CLI and then check status:

root@NAS:/usr/local/crashplan/bin# ./CrashPlanEngine start
Starting CrashPlan Engine ... Using standard startup
OK
root@NAS:/usr/local/crashplan/bin# ./CrashPlanEngine status
CrashPlan Engine (pid 30330) is running.
root@NAS:/usr/local/crashplan/bin# ./CrashPlanEngine status
./CrashPlanEngine: line 116: cannot create temp file for here-document: No space left on device
CrashPlan Engine is stopped.

root@NAS:/usr/local/crashplan/bin# df -h
Filesystem      Size  Used Avail Use% Mounted on
udev             10M  4.0K   10M   1% /dev
/dev/md0        4.0G  1.6G  2.2G  42% /
tmpfs           2.0G     0  2.0G   0% /dev/shm
tmpfs           2.0G  6.0M  2.0G   1% /run
tmpfs           986M  2.7M  984M   1% /run/lock
tmpfs           2.0G     0  2.0G   0% /sys/fs/cgroup
/dev/md127       11T  5.6T  5.4T  52% /data
/dev/md127       11T  5.6T  5.4T  52% /home
/dev/md127       11T  5.6T  5.4T  52% /apps

Any ideas?

[dicolanl · Accepted solution]

Yes. Disable antivirus. Mine is working fine once I turned av off.

[dicolanl]

Having the same issue.  no luck finding a resolution yet.

[mdgm-ntgr]

Which firmware did you update from? That would show in initrd.log

[dicolanl]

for me updated from 6.6.0 where it was fine to 6.6.1

[mdgm-ntgr]

Which services are you running?

Do you have any apps or other packages installed?

[dicolanl]

DDClient

Plex Media Server

SMBPlus

Crashplan which is the one not working now.

Shares are using SMB, AFP and DLNA

AV is running too

I dont use snapshots.

[dicolanl]

Just noticed this.  I disabled AV to see if i can get this going.

Wed Feb 1 2017 17:30:38
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libjavafx_font_pango.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:30:38
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libkcms.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:30:37
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libgstreamer-lite.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:29:22
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libprism_common.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:29:22
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libkcms.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:29:21
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libgstreamer-lite.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:26:20
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libjavafx_font_pango.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:26:19
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libkcms.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:26:19
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libawt.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:08:36
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libjavafx_iio.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:08:36
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libkcms.so. Please delete the infected file soon if automatic delete setting is not enabled.
Wed Feb 1 2017 17:03:08
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /usr/local/crashplan/jre/lib/amd64/libawt_xawt.so. Please delete the infected file soon if automatic delete setting is not enabled.

[mdgm-ntgr]

 Yes, disabling AV Is worth a try. There are some fixes for AV that are automatically applied within a week (you can force it to happen sooner by rebooting) and some further ones coming in the next update.

[jamestx10]

Any one get this working again?

[dicolanl · Accepted solution]

Yes. Disable antivirus. Mine is working fine once I turned av off.

[jamestx10]

Had fun getting it all reinstalled and the client setup again but it is working once again. THANKS