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Forum Discussion
TerryG80
Apr 11, 2023Aspirant
Dead RN104, is data recovery possible?
Hello everyone, Recently my RN104, running firmware 6.10.8, died. I've been looking around and have come across a couple different ways to potentially recover the data and was hoping to get a li...
StephenB
Apr 11, 2023Guru - Experienced User
TerryG80 wrote:
All the power adapters for the previously mentioned devices were connected to a surge protector, and seem to be working fine. The NAS power supply lights green, and I don't notice any flickering when attempting to start the NAS.
Does RAIDar find the NAS when it's on the network?
If it does, what status is it giving you?
If not, try powering down, removing the disks, and powering up again. See if the NAS reports a diskless status in RAIDar.
TerryG80
Apr 12, 2023Aspirant
It doesn't power on either with or without the drives installed.
- StephenBApr 12, 2023Guru - Experienced User
TerryG80 wrote:
It doesn't power on either with or without the drives installed.I suggest doing a risk-buy of replacement power adapter. For instance,
If you can connect the disks to a PC (SATA or USB adapter/dock), you should also try testing them with vendor diags:
- seatools for seagate
- dashboard for western digital
- SandsharkApr 12, 2023Sensei
The power supply does sound like a probable cause of your issue since it won't power on at all. It is unlikely a power surge would make it though the external power supply and harm the NAS, at least without also doing damage to the supply. That the LED on the supply lights without any flicker isn't that good an indication it's OK.
Now, I'm only talking about a surge that came in on the power line. If you had a very local lightning strike, it could have come in via the local ground, and that's different.
If it turns out not to be the supply, then you'll have one if you go to buy a used ReadyNAS, some of which don't come with the supply.
Note to everyone: At my home, the cable company (aka network provider) sunk a separate ground several feet from the power ground. That's a bad thing for a local lightning strike, as those two grounds could momentarily be at different potentials and current would flow through the path of least resistance, which could be your TV, cable modem, or whatever. I ran a 0 gauge wire between the two to be the new path of least resistance. Don't count on any surge protector for a local lightning strike. That bolt just traveled 5 miles or more through air -- a little surge protector isn't going to stop it now. But some surge protectors do have a warranty that replaces attached devices, so maybe there is some value in this case. Of course, I do live near the lightning capital of the US.
- TerryG80Apr 16, 2023AspirantSorry for the late response. Real life got hectic and put this project on the back burner for a few days.
I have purchased a new power supply, it should be delivered in the next few days. I will follow up after it arrives.
Thanks again for the responses and suggestions.
Terry
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