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Re: Disk failed - re-synced, disk failed again - do i really need to replace the disk?

jamminontoast
Aspirant

Disk failed - re-synced, disk failed again - do i really need to replace the disk?

Can anyone help me make sense of this.

2 of my disks have been reported failures in the past week. I've ONLY just begun to use Chronosync to now back up my computer files to it. (There are a lot of files, in the 1M+ small files/ development files etc). It is only in this past 2 weeks i've been trying to perform a regular sync from my computer to have a laptop backup.  I've had the nas for some time and its been generally just movie storage. 😉

 

The issue

Disk 1 fails, i resync, the disk 4 fails, i resync, then disk 1 fails again, resync 

-  how can i check if the disk is bad that i need to replace it?

- more so, if it is a bad disk and needs to be replace, what could be causing this type of tag team failure...?

 

 

 

There is a snippet of the log.

Fri Nov 17 2017 7:46:06
Disk: Disk in channel 1 (Internal) changed state from ONLINE to FAILED.
Fri Nov 17 2017 7:45:58
Disk: System will be shut down in 30 minutes because of disk failure.
Fri Nov 17 2017 7:45:50
Volume: Volume NASNAS health changed from Redundant to Degraded.
Tue Nov 14 2017 17:10:54
Disk: Detected high command timeouts: [37] on disk 4 (Internal) [ST2000DL003-9VT166, 5YD4FZA7]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
Tue Nov 14 2017 5:36:22
Disk: Disk in channel 4 (Internal) changed state from ONLINE to FAILED.
Tue Nov 14 2017 5:36:17
Disk: System will be shut down in 30 minutes because of disk failure.
Tue Nov 14 2017 5:36:10
Volume: Volume NASNAS health changed from Redundant to Degraded.
Volume: Volume NASNAS is Degraded.
Sun Nov 12 2017 16:41:35
Sun Nov 12 2017 10:22:58
Disk: Detected high command timeouts: [34] on disk 4 (Internal) [ST2000DL003-9VT166, 5YD4FZA7]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
Sun Nov 12 2017 10:22:56
Volume: Volume NASNAS is Degraded.
Sun Nov 12 2017 7:31:38
Disk: Disk in channel 4 (Internal) changed state from ONLINE to FAILED.
Sun Nov 12 2017 7:31:32
Disk: System will be shut down in 30 minutes because of disk failure.
Sun Nov 12 2017 7:31:26
Volume: Volume NASNAS health changed from Redundant to Degraded.
Sun Nov 12 2017 1:00:08
Volume: Volume NASNAS is Degraded.
Sat Nov 11 2017 17:47:36
Volume: Disk format failed on channel 1.

Model: RN31600|ReadyNAS 300 Series 6- Bay
Message 1 of 4

Accepted Solutions
StephenB
Guru

Re: Disk failed - re-synced, disk failed again - do i really need to replace the disk?


@jamminontoast wrote:

The 2 problem disk are just general hard drives me thinks.

ST2000DL003 -9VT166.

 

These are Seagate "Green" drives.  Seagate Ironwolf (or WDC Red drives) are better choices for NAS use.

 

I'd replace disk 4 now.  

 

If you don't have a backup of your NAS files, then you should take care of that without delay.

View solution in original post

Message 4 of 4

All Replies
Sandshark
Sensei

Re: Disk failed - re-synced, disk failed again - do i really need to replace the disk?

Are you using "green" drives?  That is precisely the kind of problem they can create with their self-parking behavior.  But the drives may really be having problems.  A resync is hard on a dirve, so resync for one could cause another to fall over the edge.

 

The best way to test the drives is with the manufacturer's tools on a PC, either directly connected to a SATA port or using a USB cradle.

Message 2 of 4
jamminontoast
Aspirant

Re: Disk failed - re-synced, disk failed again - do i really need to replace the disk?

The 2 problem disk are just general hard drives me thinks.

ST2000DL003 -9VT166.

 

 

I'll purchase a cradle and do a test the next time it fails.. thanks for the advice.

Message 3 of 4
StephenB
Guru

Re: Disk failed - re-synced, disk failed again - do i really need to replace the disk?


@jamminontoast wrote:

The 2 problem disk are just general hard drives me thinks.

ST2000DL003 -9VT166.

 

These are Seagate "Green" drives.  Seagate Ironwolf (or WDC Red drives) are better choices for NAS use.

 

I'd replace disk 4 now.  

 

If you don't have a backup of your NAS files, then you should take care of that without delay.

Message 4 of 4
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