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Re: Dropbox Sync Won't Update
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Dropbox Sync Won't Update
I recently upgraded my ReadyNAS to OS 6.8.0 and use a Mac to connect to the ReadyNAS. I have set up the Dropbox Sync on my ReadyNAS 526X. I have a single folder on Dropbox syncing to the corresponding folder on the ReadyNAS. I have it set up to only download cloud changes to the ReadyNAS. It works fine for the initial sync and everything in my selected Dropbox folder appears in the corresponding filder on my ReadyNAS.
However, after the first sync, no further updates to sync down to the ReadyNAS. I have added new documents to the Dropbox folder and reorganized some files into new folders and none of those changes appear on the ReadyNAS.
Is anyone else having this issue? Is there something I have done wrong in the setup process?
Any assistance would be appreciated.
Regards,
David
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Re: Dropbox Sync Won't Update
Cloud do you please download logs and send to Netgear when you reproduce the issue?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
I need to check journal log and see what problem happen,
it should be scanning cloud drive changes is not complete on your NAS, so it didn't download file if there are changes on Dropbox sync folder.
I tested download sync just now, there are 10 files on Dropbox, enable dropbox as only download sync,
all 10 files download to ReadyNAS, then upload a file to Dropbox, it download successfully.
Dropbox 8/23/2017 8:06:08 PM Dropbox service started. 8/23/2017 8:06:08 PM Starting to index local drive. This could take a while. Please wait. 8/23/2017 8:06:08 PM Indexing local drive is complete. 8/23/2017 8:06:08 PM Starting to scan cloud drive for changes. It could take a while. Please wait. 8/23/2017 8:06:10 PM Downloading /data/Videos/Insight_3.0.27.2.apk ... 8/23/2017 8:06:10 PM Downloading /data/Videos/Insight_v3.0.21.3.apk ... 8/23/2017 8:06:10 PM Downloading /data/Videos/TelnetEnable-passwd.exe ... 8/23/2017 8:06:10 PM Downloading /data/Videos/UPNP-6.5.0-T207.jpg ... 8/23/2017 8:06:10 PM Downloading /data/Videos/277681657731 _rootkey.csv ... 8/23/2017 8:06:11 PM /data/Videos/277681657731 _rootkey.csv was downloaded to local. 8/23/2017 8:06:11 PM /data/Videos/UPNP-6.5.0-T207.jpg was downloaded to local. 8/23/2017 8:06:11 PM /data/Videos/TelnetEnable-passwd.exe was downloaded to local. 8/23/2017 8:06:11 PM Downloading /data/Videos/FullSizeRender.jpg ... 8/23/2017 8:06:11 PM Downloading /data/Videos/AmazonCloudDriveSetup.exe ... 8/23/2017 8:06:11 PM Downloading /data/Videos/Hydrangeas.jpg ... 8/23/2017 8:06:12 PM /data/Videos/AmazonCloudDriveSetup.exe was downloaded to local. 8/23/2017 8:06:12 PM /data/Videos/Hydrangeas.jpg was downloaded to local. 8/23/2017 8:06:12 PM Downloading /data/Videos/Desert.jpg ... 8/23/2017 8:06:12 PM Downloading /data/Videos/Jellyfish.jpg ... 8/23/2017 8:06:13 PM /data/Videos/FullSizeRender.jpg was downloaded to local. 8/23/2017 8:06:13 PM /data/Videos/Desert.jpg was downloaded to local. 8/23/2017 8:06:13 PM /data/Videos/Jellyfish.jpg was downloaded to local. 8/23/2017 8:06:14 PM /data/Videos/Insight_3.0.27.2.apk was downloaded to local. 8/23/2017 8:06:16 PM /data/Videos/Insight_v3.0.21.3.apk was downloaded to local. 8/23/2017 8:06:18 PM Scaning cloud drive changes is complete. 8/23/2017 8:06:18 PM Starting to scan local drive for changes. It could take a while. Please wait. 8/23/2017 8:06:18 PM Scan for local drive changes is complete. 8/23/2017 8:06:18 PM Initial scan for changes is complete. Starting live syncing. 8/23/2017 8:07:53 PM Downloading /data/Videos/Insight_v3.0.26.3.apk ... 8/23/2017 8:07:56 PM /data/Videos/Insight_v3.0.26.3.apk was downloaded to local.
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Re: Dropbox Sync Won't Update
Dear Evan2:
As requested, I have submitted my logs via email.
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Re: Dropbox Sync Won't Update
Evan2:
Just checking in to see if the log files I provided gave any information as to why this is not working?
Regards,
David
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Re: Dropbox Sync Won't Update
Sorry for reply so late,
I check your logs, there are below logs in Dropbox' s log,
Aug 21 19:34:29 ReadyNAS526 ng-csd[6144]: Request failed, now waiting 165313 ms before attempting again. Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: Curl returned error code 6. Couldn't resolve host name Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: E0821 19:37:15.093317 6144 CurlHttpClient.cpp:311] Curl returned error code 6. Couldn't resolve host name Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: W0821 19:37:15.093420 6144 WSClient.cpp:128] Request failed, now waiting 219321 ms before attempting again. Aug 21 19:37:15 ReadyNAS526 ng-csd[6144]: Request failed, now waiting 219321 ms before attempting again. Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: Curl returned error code 6. Couldn't resolve host name Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: E0821 19:40:54.419232 6144 CurlHttpClient.cpp:311] Curl returned error code 6. Couldn't resolve host name Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: W0821 19:40:54.419306 6144 WSClient.cpp:128] Request failed, now waiting 113646 ms before attempting again. Aug 21 19:40:54 ReadyNAS526 ng-csd[6144]: Request failed, now waiting 113646 ms before attempting again. -- Reboot -- Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: Encountered DropboxError: too_many_write_operations Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: E0821 20:03:04.845172 7192 DropboxErrorMarshaller.cpp:118] Encountered DropboxError: too_many_write_operations Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: W0821 20:03:04.845273 7192 WSClient.cpp:128] Request failed, now waiting 277 ms before attempting again. Aug 21 20:03:04 ReadyNAS526 ng-csd[6255]: Request failed, now waiting 277 ms before attempting again. -- Reboot -- Aug 23 20:17:27 ReadyNAS526 ng-csd[21697]: Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings Aug 23 20:17:27 ReadyNAS526 ng-csd[21697]: W0823 20:17:27.484694 21697 FSCache.cpp:78] Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
I need to check with my colleague what root cause is.
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Re: Dropbox Sync Won't Update
The issue is fixed on 6.8.1,
Note: ReadyNASOS 6.8.1-T106 (Beta 1) doesn't include the fix.
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Re: Dropbox Sync Won't Update
After upgrade 6.8.1 and dropbox v2 NAS syncro 1st time with Dropbox and stop...
New files added not syncro.
Option bidirezion on.
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Re: Dropbox Sync Won't Update
Could do you please send logs?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
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Re: Dropbox Sync Won't Update
This morning NAS was off (i switch on manually). Setting automatic start 7.00 am.
After start file added in dropbox go in Nas folder. File added in NAS ...no syncro with dropbox.
Capacity Dropbox 1T - dimensione folder syncro 8Gb.
I move some subfolder in both patch (NAS and dropbox) beacusa my adsl upgrade is so slow...
Thx 4 replay
best regard