Duo V1 Dead

[chriscowanuk]

My Duo V1 made a popping sound and went dead. Assume something has blown inside. I can probably cobble together a recovery from USB backup and offsite backup although the latter is out of date. The question I have is can the data from the disks which I assume are fine be recovered?

[bedlam1 · Accepted solution]

No, connect them to your Windows PC either with a Sata cable or a USB drive caddy

[StephenB]

If you were using the default XRAID then R-Linux for Windows should be able to access the data volume from drive 1,

[chriscowanuk]

Do I need another Duo V1 chassis to put the disks into?

[bedlam1 · Accepted solution]

No, connect them to your Windows PC either with a Sata cable or a USB drive caddy

[chriscowanuk]

I find I have another problem which is I can't get the disks out of the dead Duo V1, because you need power to unlock the disk enclosures!  Oh dear. Any ideas?

[bedlam1]

I don't think so, are the levers locked (small tab slider at bottom of each)

See Page 11 HERE

[chriscowanuk]

They look like they need power to me. Here's a picture.

[chriscowanuk]

No problem I found a Youtube video that tells you how to do it with a paper clip!  So this particular problem solved.

[StephenB]

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@chriscowanuk wrote:

No problem I found a Youtube video that tells you how to do it with a paper clip!  So this particular problem solved.

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Yes, there are also some theads here on it - for instance here: https://community.netgear.com/t5/ReadyNAS-Hardware-Compatibility/Stuck-Disk-Tray-on-ReadyNAS-Duo/m-p...  In my experience method "B" works best.

I'd like to add that your problem has nothing to do with power.  It was an issue with the older trays.  The newer trays with square release buttons don't have this particular problem.