× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Duo won't boot after unplugging

Ghostface
Aspirant

Duo won't boot after unplugging

Hey guys I'm stuck and really need some help!

I moved my readynas duo and when plug it back in it no longer boots. The fan starts fast the goes quiet as it normally would but after a few seconds goes faster the slower and so on.

When I take the disc out raidar can find it but as soon as the disc is back in it dissapears.

Firmware reset doesn't seem to do anything, although how long should I be waiting?

Any help is appreciated!
Message 1 of 2
ReadySECURE
Apprentice

Re: Duo won't boot after unplugging

When you removed the discs from the unit did you label which drive with what slot it came out of? If not that may be your issue, and you may have wiped your data. I highly recommend contacting support at your earliest convenience, and before doing anything else.

Support Resources -

Forums:

Prosafe: http://forum1.netgear.com
ReadyNAS: http://www.readynas.com/forum
Prosecure: http://prosecure.netgear.com/community/forum.php

Contact support or register a device

1-888-NETGEAR (638 - 4327) Option 4 for technical support
http://my.netgear.com

Knowledge base

http://support.netgear.com
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 809 views
  • 0 kudos
  • 2 in conversation
Announcements