Error Messages

[aaron_25]

Bit of a newbie here

I have a ReadyNAS10400 with one 3TB installed for now.

The LCD screen is on and has Cannont Cennect Discovery Server but i have the desktop App for RAIDar and i can find it and browse the folders and open the documents on it.

I have no idea what the Admin Username is but when i tried to reset it says my email is linked so i mirgrated it to my email but still cant access the admin page.

any help will be appreciated

Aaron

[StephenB]

The admin username is admin.

The default password is password.  You are prompted to change the password in your initial setup, but the admin account name itself cannot be changed.

If you can't recall the admin password, you can try the OS reinstall procedure on page 27-28 of the hardware manual: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf?cid=wmt_ne...

This will reset the password back to the default, and also reset the network configuration to the default (DHCP).

[aaron_25]

Hi Stephen

thank you for your reply i managed to reset the password and i can now access it but on the screen it comes up with "Cannot cennect discovery server" i was wondering if you could help me once again.

many thanks

Aaron

[StephenB]

That message means it can't connect to the ReadyCloud server.  ReadyCloud has been a bit unstable lately (based on several posts here).  So it might not be the NAS.

Have you looked on the cloud page in the web ui?  It should tell you if it can reach the internet and if the cloud service has been reached.

[aaron_25]

i have the Ready nas plugged in to a powerline as its in a differnet room to my router and if my laptop is plugged into the powerline it finds it but as soon as i unplug it i cant find it at all?

[StephenB]

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@aaron_25 wrote:

i have the Ready nas plugged in to a powerline as its in a differnet room to my router and if my laptop is plugged into the powerline it finds it but as soon as i unplug it i cant find it at all?

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Can you detail the path from the Readynas to your router?

[aaron_25]

Router is in the living room and the ReadyNAS is in a spare room up stairs and are joined by the TP link Powerline adaptors.

in my laptop is plugged in to another power line it can pick it up but if i make it wireless it cant find it

[jak0lantash]

The fact that the NAS can't connect to the ReadyCLOUD server is a problem only if you intend to use ReadyCLOUD. Otherwise, it doesn't really matter. If you can access the NAS locally, it means its IP address is OK. I can think of three reasons why the NAS can't connect to ReafyCLOUD:

1. Incorrect or missing default gateway on the NAS (if static IP).

2. Incorrect or missing DNS server on the NAS.

3. Filtering firewall.

[StephenB]

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@aaron_25 wrote:

Router is in the living room and the ReadyNAS is in a spare room up stairs and are joined by the TP link Powerline adaptors.

in my laptop is plugged in to another power line it can pick it up but if i make it wireless it cant find it

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Get the ReadyNAS IP address (either from the LCD or from the router), and then try the wireless connectoin again - entering \\nas-ip-address into the address bar of file explorer.  Use the real IP address of the NAS of course.

If that fails, try opening CMD on the laptop, and enter ping nas-ip-address and see if you get a normal response.