Error restoring from a snapshot

[StefanoR70]

Hello, suddnbedly I cannot restore files/folders from snapshots, whn I try I have these events tin the log:

Share: File restore from snapshot has started

Share: LOGMSG_FSSNAP_RESTORE_FAILED

Current firmware version: 6.8.0

Any suggestion?

[cs_giuseppe]

Hi,

do you have almost 30% free space?

Firmware 6.8.0 is quite old, I suggest to make/have a backup of the nas and upgrade to 6.9.1 that is more stable.

If the restore still fail there ia a problem with btrfs.

[StephenB]

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@cs_giuseppe wrote:

Firmware 6.8.0 is quite old, I suggest to make/have a backup of the nas and upgrade to 6.9.1 

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I agree with both of these recommendations.  I'd also download the logs and look at the SMART stats for drive health.  kernel.log and system.log might give some more clues on why the restore is failing.

If your volume is very old, you might consider a factory reset/restore from backup after the upgrade.

[StefanoR70]

Hello, it has about 70% free space, last restore was done with erlier firmware and worked fine.

The disk and volume are ony 1 year old.