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Re: Failed Disk?
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Failed Disk?
Hi All,
I wonder if you can help please. I am running a ReadyNas NV+ with RAIDator 4.1.14, the unit has 1gb of RAM and 4 hard drives eaching being 2tb. They form i large RAID drive.
The unit has been running fine for a long time until a power down, and since the unit does not come back up.
In order to try to get the unit back up and running I have:
- completed a Memory Test
- Reinstalled the OS
- Booted from USB and reloaded the firmware 4.1.14
Currenty the unit boots and gets stuck on a Quota Check at 16.2% - it seems to just hang and stop. At one point it was getting to 62%ish and hanging.
I've now done a boot without file system check, and Disk 1 seems to be re-syncing.
My current issues is that the logs show:
Access to the disk on channel (??) is producing I/O errors. Although the array is still redundant, please replace this drive as soon as possible, as it is likely to fail soon.
Any ideas on the next steps??
I have spare disks at the ready.
Many Thanks
James
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Re: Failed Disk?
Can you post the SMART data?
Is the data accessible? If so, make/update your backup.
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Re: Failed Disk?
Yes, I have been fighting with the unit for a little while. I was able to get into the web interface, however I can't the moment.
Currently the screen is showing Resyncing Volume, with the the Disk 1 light on. - Disk 2,3 and 4 lights are off.
Power light is pulsating
RAIDar finds the unit and reports that everything is OK i.e. File system check, 100% all ights are green.
Currently I'm in two minds, should i rely on what information is on the screen and ligths or what RAIDar has told me.
Should I leave the unit alone over night to see if it completes it's resync or try to shut it down/restart?
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Re: Failed Disk?
Can you get into the NAS with windows file explorer?
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Re: Failed Disk?
So currently:
I came back to the unit this morning:
- All disk lights were off
- Act was flashing sometimes
- power light pulsating
- display showed IP address and 'Rersyncing Volume'
Couldn't access the unit via web browser or file explorer, so I pressed the power button to shut it down and waiting. Fan turned off, seem to have shut down but display was still active.
I powered the unit on again using the power button.
I think disk 4 is on the way out. I got a meesage a while ago to say there was a growing number of errors on the disk. At the moment inthe resync, disk 1 is flashing and disk 2,3 and 4 are solid.
Sometimes disk 4 flashes really quickly, all disk lights go out and then back to disk 1 is flashing and disk 2,3 and 4 are solid.
I guess my issue now is - disk 1 is syncing but i need to replace disk 4.
I don't have a backup
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Re: Failed Disk?
It sounds like you should contact support then. This sounds like a situation where it's important to proceed carefully. If one disk is out of sync with the other disks and another is failing. You should contact support ASAP.