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Re: Fan failure on Netgear ReadyNAS 102

Mij2016
Aspirant

Fan failure on Netgear ReadyNAS 102

Hi there,

We recieved an alert from our ReadyNas 102 that the fan is dead.

"System: Fan 'Fan' in enclosure 'Internal' speed is below threshold. (0 rpm)."

 

It is no longer in warranty and it is in a remote place.

I was thinking about remotely restarting it to see if it would resolve the issue (long shot i know), but as it is currently still working and shares are accessible I thought restarting may cause it to not fully power up.

Anyone have any experience with the fans?

 

Model: RN10211D|ReadyNAS 100 Series 2- Bay
Message 1 of 4
StephenB
Guru

Re: Fan failure on Netgear ReadyNAS 102

What firmware are you running?  What disk temps and system temps are you seeing?

Message 2 of 4
Mij2016
Aspirant

Re: Fan failure on Netgear ReadyNAS 102

Hi,

Firmware is version 6.1.7

The CPU temperature is currently 74 degrees.

The 2 hard drives are 47 degrees.

 

Thanks

 

Message 3 of 4
StephenB
Guru

Re: Fan failure on Netgear ReadyNAS 102


@Mij2016 wrote:

Firmware is version 6.1.7

 


That is very old (current firmware is 6.5.2). 


@Mij2016 wrote:

 

The CPU temperature is currently 74 degrees.

The 2 hard drives are 47 degrees.

 

 


That sounds high to me.  I currently see 36-37 C for the drives and 49 C for the system temp.  My drives are WDC reds, which do run cool though.  What disks are you using?

 

With these temps It seems plausible that the fan warning is real.  I'm not sure if the system will ignore the fan warning on reboot though.

 

The hardware warranty is 3 years btw - so you might want to double-check the warranty status.  RN100 series sales began in 2013, so it is possible you are out-of-warranty if you bought right after launch.  But if you never upgraded the firmware, you should still be covered by warranty (6.1.7 was released in April 2014).

 

 

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