× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: File version issue on ReadyNAS

Benjistanbul
Aspirant

File version issue on ReadyNAS

Hello,

 

I have a ReadyNAS 312. OS Version 6.10.5

On Home Folders, the Snapshot is activated but I cannot see the old versions of a file or recover a file.

I tried the old versions on Windows and directly from the NAS. I have the same problem.

The network drive is connected as \\NAS IP\user folder

 

Can you help with this issue?

 

Thank you

 

Model: ReadyNAS-3100|ReadyNAS-3100
Message 1 of 6
StephenB
Guru

Re: File version issue on ReadyNAS

Is protection enabled for each home folder on the "snapshot access" tab?

 

Are you able to browse snapshots from the admin web ui?

Message 2 of 6
Benjistanbul
Aspirant

Re: File version issue on ReadyNAS

Hi,

 

Protection enabled.

I can browse snapshots but they are empty

Message 3 of 6
StephenB
Guru

Re: File version issue on ReadyNAS


@Benjistanbul wrote:

Protection enabled.

I can browse snapshots but they are empty


That is strange.

 

I don't use home folders myself, so I don't have mych troubleshooting advice to offer.  What snapshot settings arre you using?  Smart snapshots or something else?

 

Were the home folders created by the NAS itself?  Or were they transfered/restored from another system or backup?

 

Message 4 of 6
Benjistanbul
Aspirant

Re: File version issue on ReadyNAS

I use smart snapshot. By default it is daily. I changed it to every hour to test but it is the same.

 

The home folders were created by the NAS.

The files were before on ELC/private and the snapshots worked. They don't use Egnyte anymore and asked me to move the data to other folders. So I used the home floders created by the NAS

Message 5 of 6
StephenB
Guru

Re: File version issue on ReadyNAS

Are snapshots working in ordinary shares?

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1343 views
  • 0 kudos
  • 2 in conversation
Announcements