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Firmware 6.9.4 RN3138 Random Shares Un-accessible

Player2
Aspirant

Firmware 6.9.4 RN3138 Random Shares Un-accessible

After upgrading to Firmware 6.9.4. users will report not being able to access files. Certain shares, when accessed in Explorer will just sit and spin. The files never load. It effects all users. I tried AD resync and that doesn't work. I try accessing the shares as domain admin on different computers. Reboot the computers and still, the share doesn't load. Only "Fix" is reboot the readynas. All is good for a few days than it happens again. 

 

Thank you for any help.

Model: RN3138|ReadyNAS 3138 Series 4- Bay (Diskless)
Message 1 of 7
StephenB
Guru

Re: Firmware 6.9.4 RN3138 Random Shares Un-accessible

Does downgrading back to 6.9.3 resolve it?

Message 2 of 7
Player2
Aspirant

Re: Firmware 6.9.4 RN3138 Random Shares Un-accessible

After the reboot didn't fix it I did a complete shutdown. It's been okay since. Will downgrade if it acts up again. 

Message 3 of 7
Player2
Aspirant

Re: Firmware 6.9.4 RN3138 Random Shares Un-accessible

User was copying file from one folder on the nas to another. Explorer crashed (win 10) and then whenever anyone visited that folder their explorer crashes. Can navigate to other areas on the nas OK. Rebooted NAS and file copies fine. 

Message 4 of 7
Player2
Aspirant

Re: Firmware 6.9.4 RN3138 Random Shares Un-accessible

Installing 6.9.3 will updates

Message 5 of 7
Player2
Aspirant

Re: Firmware 6.9.4 RN3138 Random Shares Un-accessible

Going 6 days strong. Will give it another week before closing. 

Message 6 of 7
Player2
Aspirant

Re: Firmware 6.9.4 RN3138 Random Shares Un-accessible

Good to go. 

Message 7 of 7
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