First time user: ReadyNAS102 Status Degraded, what should I do?

[HungHsi]

Hi, I have a ReadyNAS 102, recently it's showing Status Degraded, however I'm not quite sure how I should fix the issue. 

Simply swapout Disk 1 with the same model of hard-drive?

Thank you, 

[StephenB · Accepted solution]

The way to replace a disk is to hot-swap it - remove the old one with the system running, and then insert the replacement.

Though you might want to power down the system, and test disk 1 in a windows PC using Seatools.  You can connect the disk with either SATA or a USB adapter/dock.  If the disk fails, then power up the NAS with the slot empty, and hot-insert the replacement drive.  

One caution - your data is at risk.  If you don't have a backup (or if it is out of date), you should take care of that first.

[StephenB · Accepted solution]

The way to replace a disk is to hot-swap it - remove the old one with the system running, and then insert the replacement.

Though you might want to power down the system, and test disk 1 in a windows PC using Seatools.  You can connect the disk with either SATA or a USB adapter/dock.  If the disk fails, then power up the NAS with the slot empty, and hot-insert the replacement drive.  

One caution - your data is at risk.  If you don't have a backup (or if it is out of date), you should take care of that first.