Home Folder snapshots missing for some users

[tgriffing]

Using RN4312S with 6.9.5

In Home Folders, some users have snapshots, others do not. Is there a way to add snapshots to users without?

Missing snapshot folders are NOT visible from:

• Command line
• "Home Folders" web page
• Browsing shares via web interface

Background: I have one user who has been storing files to their Home Folder and wanted to recover a file, but no snapshot folder was available.

[Hopchen]

Hi @tgriffing 

You can see if the users has snapshots enabled by going to (from the web GUI): Shares --> click the little cog wheel next to Home Folders --> select Settings --> to go the second tab: Snapshot Access. Does the user in question have "Protection" selected here? If not, then there is no snapshots being created for that user's home folder.