Inactive volumes!

[ramram]

Dear all

Please help my drive has turned like this...this drive is full of DATA!!!! :((

[ramram]

These are the last entries in the log...

Mon Feb 13 2017 12:23:32

System: Antivirus scanner definition file was updated to 57.23054.

Mon Feb 13 2017 12:23:00

System: ReadyNASOS background service started.

Mon Feb 13 2017 12:22:58

System: ReadyNASOS service or process was restarted.

Sun Feb 12 2017 11:55:11

System: Antivirus scanner definition file was updated to 57.23048.

Sat Feb 11 2017 19:07:27

Volume: Less than 20% of volume data's capacity is free. Performance on volume data will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.

Sat Feb 11 2017 11:52:28

System: Antivirus scanner definition file was updated to 57.23042.

Sat Feb 11 2017 7:27:15

Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.

Fri Feb 10 2017 11:54:53

System: Antivirus scanner definition file was updated to 57.23036.

Thu Feb 9 2017 11:48:08

System: Antivirus scanner definition file was updated to 57.23030.

Wed Feb 8 2017 11:49:09

System: Antivirus scanner definition file was updated to 57.23024.

Tue Feb 7 2017 11:46:23

System: Antivirus scanner definition file was updated to 57.23018.

Mon Feb 6 2017 11:44:53

System: Antivirus scanner definition file was updated to 57.23012.

Sun Feb 5 2017 11:40:37

System: Antivirus scanner definition file was updated to 57.23006.

Sat Feb 4 2017 17:27:15

Volume: Less than 20% of volume data's capacity is free. Performance on volume data will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.

Sat Feb 4 2017 11:42:41

System: Antivirus scanner definition file was updated to 57.23000.

Sat Feb 4 2017 7:07:03

Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.

Fri Feb 3 2017 13:13:28

System: Antivirus scanner definition file was updated to 57.22994.

Thu Feb 2 2017 11:34:08

System: Antivirus scanner definition file was updated to 57.22988.

Wed Feb 1 2017 11:32:09

System: Antivirus scanner definition file was updated to 57.22982.

[mdgm-ntgr]

So you don't have a backup?

Sounds like you should contact support though there would be some costs involved with looking into this.

[ramram]

Why should I do a backup when its a mirrored RAID 😞

What's the contact info of SUPPORT please?

[aalexandrebeta]

You canturn off the anti-virus too!

[ramram]

its not letting me!

[mdgm-ntgr]

You could go to netgear.com/support and fill out the contact us form. You'd be presented with your options to turn it into a case. There would be some costs involved. If it ends up being a data recovery case it could cost quite a bit.

[aalexandrebeta]

I let you play with the big boys, nerds upstaires will have more brains 🙂 !

good luck!