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Forum Discussion
delange
Oct 09, 2021Tutor
Is ReadyNAS leaving the small business market?
Hello, I was in the market for a new 4 bay NAS to replace my ReadyNAS NVX. This NAS has served me well and if it wouldn't for the lack of software upgrades I would still use. It is very well made...
NAS2304isbad
Oct 17, 2021Aspirant
I don't no what to tell you. I make a account. I make a share. I give eprmission and access to that newly created user. I go to a computer. I open network. I click on the NAS. It asks for name and password. What I made does not work, never has work and nothing will make it work since I opened it's box and was baffleded that there was no way to secure the drives to the drive caddy and I came on here was told there should have been screws in the box months and motnhs ago. The only account that works is my netgear account. Every and any other account made will not work at all. A working single account NAS for a office? Ha
StephenB
Oct 18, 2021Guru - Experienced User
NAS2304isbad wrote:
I don't no what to tell you. I make a account. I make a share. I give eprmission and access to that newly created user. I go to a computer. I open network. I click on the NAS.
What happens if you open Windows File Manager and enter \\nas-ip-address in the address bar (using the actual IP address of the NAS of course)?
- NAS2304isbadOct 18, 2021Aspirant
I dont understand
I make a user
I can not access the NAS
There is nothign more to it - NAS2304isbadOct 18, 2021Aspirant
And it would be totally amazing if their actually support for it
- StephenBOct 18, 2021Guru - Experienced User
Can you please try the troubleshooting step I suggested and report what happens?
If you want our help, you need to respond by trying the things we are suggesting.
NAS2304isbad wrote:
And it would be totally amazing if their actually support for it
I believe you purchased a used NAS (otherwise you would have had the disk trays). Unfortunately Netgear won't support used equipment.
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