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Level 3 Support Case -- Needs Escalation.

berkonet
Aspirant

Level 3 Support Case -- Needs Escalation.

Anyone know how I can get help with a ReadyNAS support case that is stuck in a Level 3 black hole.  It's almost a month old.  Thanks

Message 1 of 5
berkonet
Aspirant

Re: Level 3 Support Case -- Needs Escalation.

Case Number — 45913369

Message 2 of 5
StephenB
Guru

Re: Level 3 Support Case -- Needs Escalation.


@berkonet wrote:

Case Number — 45913369


tagging the mods (who should be able to get the case status) - @JeraldM and @Marc_V 

Message 3 of 5
berkonet
Aspirant

Re: Level 3 Support Case -- Needs Escalation.

Thanks @StephenB .

 

@JeraldM and @Marc_V -- can you help escalate?

 

Thanks - Joe

Message 4 of 5
berkonet
Aspirant

Re: Level 3 Support Case -- Needs Escalation.

Issue resolved and case closed.  Thanks!

Message 5 of 5
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