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Forum Discussion
djfxprogressive
Jun 02, 2016Aspirant
Media Backup duplicating files on Android
I have lots of photos and videos on my phone, all of which have already been copied to my ReadyNAS. When I installed the ReadyCLOUD app and enabled Media Backup, it creates duplicate files [for insta...
BrianL2
Jun 08, 2016NETGEAR Employee Retired
Hi djfxprogressive,
If the files were backed up using the 'Media backup' feature, it shouldn't duplicate or back up your files again. Why won't you try it again with a few files, a new share and see how it goes.
Kind regards,
BrianL
NETGEAR Community Team
joshbowden
Sep 11, 2016Aspirant
Hi,
I am having the same problem - the files that have been backed up are copied over from my phone (Samsung Galaxy) every time I use the Media Backup function on the phone app and just renamed with a (1) or (2) etc. in the filename.
Any idea how to just copy the files that have not been copied. I'm pretty sure my HTC phone did not do the multiple copies.
Thanks for any help,
Josh
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