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NAS RN104, No reset option in boot menu.

samsmith01
Aspirant

NAS RN104, No reset option in boot menu.

Just bought a RN10400 from marketplace.

previous owner obviously removed storage drives.

I inserted my own but get ERR: Used disks, Check Raidar

tried to do reset in boot menu by following ReadyNAS & ReadyDATA: Boot Menu - NETGEAR Support

but can't navigate to boot menu, only option I get is normal boot.

This was never connected to my devices, so can't see in Raidar ofc.

 

Can anyone guide if I can get it working or is it dead?

 

Thanks

 

 

 

 

Message 1 of 3
StephenB
Guru

Re: NAS RN104, No reset option in boot menu.


@samsmith01 wrote:

Can anyone guide if I can get it working or is it dead?

 


Make sure you are using the factory default procedure on pages 28-29 here:

 

Note you can also power down, remove the disks, unformat them in a Windows PC, and then put them back.  The NAS should do a factory uninstall when powered up with unformatted disks.

 

 

Message 2 of 3
samsmith01
Aspirant

Re: NAS RN104, No reset option in boot menu.

Hi Steve,

Thanks for the response.

I have followed the steps on Page 29

but step 5(Press the Backup button to scroll through boot mode options.)

doesn't work for me. when I press the Backup button, it doesn't cycle through all the options and only option I see is Normal boot.

Am I doing something wrong?

 

I'll try to clean drives on a windows computer and respond.

 

Message 3 of 3
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