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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
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NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 error
Hello,
ReadyNAS 31200 Firmware is 6.6.0.
The system crashed recently.
Specifically, it did not display any LED blink code but was unreachable on the LAN.
I rebooted but it would not come online until i powered down/up completely.
I checked diagnostic logs and found this error:
segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 error 4 in libnsl.so.0[7fa030dd9000 1a000]
Does anyone have some clue what this means and how to correct it?
To ensure data integrity what must be done?
Thanks,
mdd
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
Can you send in your logs (see the Sending Logs link in my sig)? Please note in your email roughly when the system crashed if you can recall that.
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
Is it possible to identify the error from the log item i sent?
If not what do i need to look for myself in the logs?
I would like to be able to work through the issue so i can learn.
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
Well you could start by looking at what systemd-journal.log show for just before the system was rebooted.
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
Thanks very much. I will check. I am not a linux expert. I am well versed in other areas of computer hardware and some O/Ss.
Any idea what to look for?
Also, what do these items mean?
What is a seffault at 28 ?
What is an ip 00007fa030deb9d3
What is an sp 00007fa01effc600
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
I think these linux kernel errors are for developers to trace/guess where is the problem, google for them may get more answers if are you interested.
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
LOL
Google... never would have thought of that!!
You are listed as a Netgear expert.
Not so much.
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
I have more knowlege of our product than the users, but I am still not a linux expert who can explain the kernel trace clearly although I really want to be.
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
Hello,
I understand your wish to be more knowledgeable That is also my wish.
However, 99.999% of people will have checked Google before coming to this community for help.
Recommending Google to get more information is not helpful. It is disrespectful
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
That error you saw in diagnostics.log is likely not a symptom of the problem you are facing. If you send in your logs (see the Sending Logs link in my sig) I can have a look at those.
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Re: NAS312-Crash/Diagnostics Show Error - segfault at 28 ip 00007fa030deb9d3 sp 00007fa01effc600 err
@michaeldowns wrote:
However, 99.999% of people will have checked Google before coming to this community for help.
I'd disagree here. Many do, but certainly many are not doing that (or checking the Netgear manuals either).
I agree that the response above was not helpful though.