× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

NTP Issue - Time Jump

steveoelliott
Luminary

NTP Issue - Time Jump

Hi all,

 

Today for the second time since I've owned my OS 6 unit (now on 6.7.1 FW) the NTP process has incorrectly set my device time to a date in the past before correcting itself sometime later.

 

May 30 09:23:34 DESPAIR connmand[5534]: ntp: adjust (jump): -454753305.317564 sec

Jan 01 00:01:49 DESPAIR systemd[1]: Time has been changed

Jan 01 00:18:53 DESPAIR connmand[5534]: ntp: adjust (jump): +454753299.218670 sec
May 30 09:40:33 DESPAIR systemd[1]: Time has been changed

 

Any idea why this is happening? The servers I used were 0.pool.ntp.org and 1.pool.ntp.org. I've now changed to time.nist.gov but I doubt this is a global issue with the NTP servers in pool.ntp.org otherwise it would be all over the internet.

 

Thanks...

Model: RN526X| ReadyNAS 526X 6-Bay with up to 60TB total storage
Message 1 of 13
Retired_Member
Not applicable

Re: NTP Issue - Time Jump

You might want to use

time-e.netgear.com

as the first and 

time-a.netgear.com

as the second server to synchronize with.

 

Using that on my rn104 for years not having any issues.

 

Message 2 of 13
StephenB
Guru

Re: NTP Issue - Time Jump


@steveoelliott wrote:

 

May 30 09:23:34 DESPAIR connmand[5534]: ntp: adjust (jump): -454753305.317564 sec

Jan 01 00:01:49 DESPAIR systemd[1]: Time has been changed

Jan 01 00:18:53 DESPAIR connmand[5534]: ntp: adjust (jump): +454753299.218670 sec
May 30 09:40:33 DESPAIR systemd[1]: Time has been changed

 

I also use 0.pool.ntp.org, and the biggest NTP slew I see for 30 May is about 5 ms.  I am wondering if something went south with the RTT estimate built into the protocol?

 

 

Message 3 of 13
steveoelliott
Luminary

Re: NTP Issue - Time Jump

Thanks all...

 

I will say that the internet connection this device leverages is very slow circa 2Mbps but that should not be an issue for NTP and it's calculation. I will see how we get on with a new NTP server.

Message 4 of 13
steveoelliott
Luminary

Re: NTP Issue - Time Jump

I understand that NTPD can be setup to reject huge time offsets and consider these erroneous / ignore them. I believe in future releases Netgear should configure it in this way to prevent this issue from occurring. It can cause all manor of issues.

Message 5 of 13
StephenB
Guru

Re: NTP Issue - Time Jump


@steveoelliott wrote:

 I believe in future releases Netgear should configure it in this way to prevent this issue from occurring. It can cause all manor of issues.


Sounds like a good idea.  They might need some exclusion for the initial startup case, but that should be possible.

 

Your particular issue should be fixed in the 6.7.5-T299.

Message 6 of 13
steveoelliott
Luminary

Re: NTP Issue - Time Jump

Yes... It is possible to make an exception if the NTP offset is high following a boot. There would be a valid reason for a large offset in this case.

 

I've messaged MDGM and Skywalker to ask if they can raise this as a bug / enhancement request for future releases.

Message 7 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: NTP Issue - Time Jump

One would obviously have to allow for e.g. the case where the CMOS battery is replaced where you'd get a big jump.

Message 8 of 13
steveoelliott
Luminary

Re: NTP Issue - Time Jump

Absolutely and it can be configured in such a way to allow a larger jump at boot time than during normal operation.

Message 9 of 13
steveoelliott
Luminary

Re: NTP Issue - Time Jump

Well this has happened again even using Netgear's NTP servers:

 

Sep 22 10:37:25 DESPAIR connmand[5538]: ntp: adjust (jump): -464693790.406618 sec
Jan 01 00:00:54 DESPAIR systemd[1]: Time has been changed
Jan 01 00:01:16 DESPAIR readynasd[5804]: UpdateRRDVolume failed: ERROR: /run/readynasd/stats/volume_data_int.rrd: illegal attempt to update using time 1041379276 when last update time is 1506073007 (minimum one second step)
Jan 01 00:01:16 DESPAIR readynasd[5804]: NetworkStats eth0 failed: ERROR: /run/readynasd/stats/network_eth0_pkts.rrd: illegal attempt to update using time 1041379276 when last update time is 1506073007 (minimum one second step)

Jan 01 00:01:17 DESPAIR readynasd[5804]: NetworkStats eth1 failed: ERROR: /run/readynasd/stats/network_eth1_pkts.rrd: illegal attempt to update using time 1041379277 when last update time is 1506073007 (minimum one second step)

Jan 01 00:01:18 DESPAIR readynasd[5804]: UpdateRRDTemperature failed: ERROR: /run/readynasd/stats/temperature_int_deg.rrd: illegal attempt to update using time 1041379278 when last update time is 1506073007 (minimum one second st
ep)
Jan 01 00:02:26 DESPAIR smbd[1185]: pam_unix(samba:account): account mark has password changed in future
Jan 01 00:05:01 DESPAIR CRON[1215]: pam_unix(cron:account): account root has password changed in future
Jan 01 00:05:01 DESPAIR CRON[1215]: pam_unix(cron:session): session opened for user root by (uid=0)
Jan 01 00:05:01 DESPAIR CRON[1219]: (root) CMD (/frontview/bin/fvbackup 008 &> /dev/null)
Jan 01 00:05:01 DESPAIR CRON[1215]: pam_unix(cron:session): session closed for user root
Jan 01 00:05:01 DESPAIR fvbackup-q[6256]: Command: enqueue:8
Jan 01 00:05:01 DESPAIR fvbackup-q[6256]: write(/var/log/frontview/backup/status_backup_008,BACKUP_STATUS__IN_QUEUE!!1041379501!!OK)
Jan 01 00:05:01 DESPAIR fvbackup-q[6256]: Push: job_id=8 q_wp=338 q_rp=338
Jan 01 00:05:04 DESPAIR fvbackup-q[6256]: cmd=/frontview/bin/fvbackup -e 8
Jan 01 00:05:04 DESPAIR fvbackup-q[6256]: Create a readonly snapshot of '/data/ADMINISTRATION' in '/data/._share/ADMINISTRATION/.snapshot/b_1041379504_1226'
Jan 01 00:05:12 DESPAIR fvbackup-q[6256]: Delete subvolume (no-commit): '/data/._share/ADMINISTRATION/.snapshot/b_1041379504_1226'
Jan 01 00:05:12 DESPAIR readynasd[5804]: Successfully completed backup job Backup008 - ADMINISTRATION.
Jan 01 00:06:50 DESPAIR smbd[1252]: pam_unix(samba:account): account mark has password changed in future
Jan 01 00:17:01 DESPAIR CRON[1357]: pam_unix(cron:account): account root has password changed in future
Jan 01 00:17:01 DESPAIR CRON[1357]: pam_unix(cron:session): session opened for user root by (uid=0)
Jan 01 00:17:01 DESPAIR CRON[1361]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
Jan 01 00:17:01 DESPAIR CRON[1357]: pam_unix(cron:session): session closed for user root
Jan 01 00:17:59 DESPAIR connmand[5538]: ntp: adjust (jump): +464693784.776433 sec
Sep 22 10:54:24 DESPAIR systemd[1]: Time has been changed

 

Please can something be done to prevent this moving forward!

Message 10 of 13
StephenB
Guru

Re: NTP Issue - Time Jump


@steveoelliott wrote:

Well this has happened again even using Netgear's NTP servers:

 


What firmware are you currently running?

Message 11 of 13
steveoelliott
Luminary

Re: NTP Issue - Time Jump

Currently running 6.7.5. At least this release had the fix which previously screwed up my graphs. But this NTP issue could be very easily resolved to prevent updates with excessive time changes unless the box had just booted.

 

I will be upgrading to 6.8.x release in the next month or so. This is a business device so I don't upgrade immediately to the latest version.

 

Message 12 of 13
steveoelliott
Luminary

Re: NTP Issue - Time Jump

Hi all,

Does anybody know if Netgear have put a mechanism in place in later releases which prevents massive changes in the system time (unless following a reload / power-on).

 

I no longer use NTP due to the issue reported in this thread. However, I find these NAS boxes are really bad at keeping time so run it manually occasionally but it is far from ideal

 

Thanks...

Message 13 of 13
Top Contributors
Discussion stats
  • 12 replies
  • 4568 views
  • 0 kudos
  • 4 in conversation
Announcements