Hi I've searched but not really found anything that answers my query.
I've Inherited an NV+ which I've factory reset and had working upstairs on dhcp over a Belkin Powerline adapter. Works fine (if a little slow).
I've moved it downstairs and plugged directly into our virgin superhub in the hope of getting a better speed. However the NV+ doesn't recieve an IP, just defaults to 192.168.168.168. I've played around with a few settings but with no luck. Both devices have the latest firmware and have had factory reset. i've checked via the powerline adapter and on a shared pc ethernet connection. Both times it recieves an IP. and thoughts anyone?
What is the lan IP address of the superhub? What is the IP address of the NAS when it gets it from dhcp? What is the "default gateway" setting on the NAS?
What is the dhcp range?
Are there any other dhcp servers on your lan?
Have you tried a different ethernet cable between the NAS and superhub?
Is the SuperHub being used as a VM Router and Modem combined, or maybe the Hub is solely a VM Modem and a router/switch is involved elsewhere along the line from the SuperHub?
If your router's subnet is set to 255.255.255.0, the upper end of the DHCP range should be no higher than 192.168.0.254. It should not be set to .255 because that's a broadcast address. The misconfiguration is probably not causing this particular problem, but it would be a good idea to correct it anyway.
If I were in your position, I'd start with the basics. Remove all but the necessary pieces from the network: Leave your PC connected to the router, but unplug all the other Ethernet cables from the router's LAN ports. Plug the NAS into the router where the powerline adapter used to be. Turn everything off, including the router. Wait a minute, turn on the router, wait a minute, turn on the PC, wait a minute, turn on the NAS. Launch RAIDAR and see whether the NAS has been assigned a good IP address.
Is the SuperHub being used as a VM Router and Modem combined, or maybe the Hub is solely a VM Modem and a router/switch is involved elsewhere along the line from the SuperHub?
Being used in router mode with no other dhcp server on network. No other wired devices connected, only Wifi
That is very strange. The only difference then is that you have a couple of powerline adapters between the superhub and the NAS when it is upstairs. Are other devices getting IP addresses while connected directly?
Is there anything in the superhub log to suggest the NAS is making attempts to get an IP address, something like dhcp request?
The NAS MAC address is in your superhub MAC address filter if you have this on?
You did not say whether raidar can see the nas?
Did you reboot the superhub after connecting the NAS to it?
If raidar cannot see the NAS then there is a problem with the connection between NAS and superhub. The cables are 5e that is fine; and you have used the same cable that was used upstairs to connect the NAS?
I'd like to resurrect this thread because I've just come back to the NV+ box and trying to get it working.
Since my last post I've tried to connect the device to to a corporate GB network and on several attempts tried to connect to the superhub again, nothing....
currently it works when connected via a powerline adapter, but not via any other switch / direct connection.
I've seen a few other posts out there about GB not working, any thoughts?
Gigabit works fine with my NV+. It's connected to a Dlink DGS-2208 at the moment, but it has been connected to my GS724T and my GS108T in the past. Link speed shows 1 gigabit.
