NVX firmware displaying constant error messages

[daztrue]

Accessing the firmware (RAIDiator 4.2.30) of my ReadyNAS NVX 4210 displays no Model, Serial etc on the home page, and despite the normal pop-up window informing of additional logs, clicking to view logs and some other tabs, displays error messages, such as:

'Error in evaluating table display lul ReferenceError: lul_display is not defined'

'Error in evaluating table display main ReferenceError: main_display is not defind'

'Error in evaluating table display tsl ReferenceError: tsl_display is not defind'

...and so on.

Also, Vault is shown as unticked with fields empty, though it wasn't, and is still functioning.

Nevertheless I receive weekly e-mails after Volume Consistency and RAID event tests which are fine, as appear to be the 3x1TB drives according to RAIDar.

[StephenB · Accepted solution]

I'd try these steps (in order)

• updating to 4.2.31 (if you have enough functionality to do that)
• disabling Kaspersky
• either updating your browser (your version is over 2 years old) or trying chrome

I'm not seeing your issue with current Chrome or Firefox.

[StephenB]

What browser are you using?

Do you have any internet security software installed on the PC?

If you can get to the firmware update page, you might want to manually install 4.2.31 and see if that helps.

[daztrue]

Firefox ESR 52.8.0 (32-bit)

Kaspersky Internet Security 18.0.0.405

Is it advisable to attempt an update with error messages - or is there no better time?! It's just that I've had this version for so long without issue. And I don't want to risk irreparable damage.

[StephenB · Accepted solution]

I'd try these steps (in order)

• updating to 4.2.31 (if you have enough functionality to do that)
• disabling Kaspersky
• either updating your browser (your version is over 2 years old) or trying chrome

I'm not seeing your issue with current Chrome or Firefox.

[daztrue]

It looks as though the browser may be the issue. I'm on the verge of upgrading but my OS is too old to upgrade my browser, however I have Brave on my mobile so accessed the NAS that way and found no error messages, the logs displayed (though greyed out), and Vault is still shown as unticked, and unlike on desktop, doesn't display other fields.

With this additional info, I'd be prepared to wait until I've upgraded, now that it seems to be the browser. Do you think that would be okay or better to still proceed with the firmware upgrade now?

Also, would you say it was fine to upgrade from within a virtual machine?

[StephenB]

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@daztrue wrote:

Also, would you say it was fine to upgrade from within a virtual machine?

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I don't see why not.

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@daztrue wrote:

Do you think that would be okay or better to still proceed with the firmware upgrade now?

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There is one security patch (Samba CVE-2017-7494) in the release notes for 4.2.31, with nothing else.  The security patch is significant, but you have been living w/o it for quite a while.

If the browser will let you, I'd upgrade now.  But I wouldn't do anything heroic.