Re: No volume exists after device restart!! Need urgent help
Hi FramerV
Thank you so much for replying.
Yes - I can access the readynas page (although after I reboot it takes a long time before I can access it) - it is just that I cant access any of the data. Here are the logs for the last few days.
Many thanks
JCLJ
Mon Nov 28 2016 17:19:54
System: Antivirus scanner definition file was updated to 201611281252.
Mon Nov 28 2016 17:13:31
System: ReadyNASOS background service started.
Mon Nov 28 2016 17:13:14
System: External storage device connected.
Sun Nov 27 2016 15:31:18
System: The system is shutting down.
Sun Nov 27 2016 15:19:54
System: ReadyNASOS background service started.
Sun Nov 27 2016 15:19:37
System: Firmware was upgraded to 6.6.0.
Sun Nov 27 2016 15:19:37
System: External storage device connected.
Sun Nov 27 2016 14:57:31
System: The system is shutting down.
Sun Nov 27 2016 14:56:44
System: Antivirus scanner definition file was updated to 201611271155.
Sun Nov 27 2016 14:50:20
System: ReadyNASOS background service started.
Sun Nov 27 2016 14:50:03
System: External storage device connected.
Sun Nov 27 2016 14:35:59
System: The system is shutting down.
Sun Nov 27 2016 14:32:08
System: ReadyNASOS background service started.
Sun Nov 27 2016 14:31:51
System: External storage device connected.
Sun Nov 27 2016 13:00:33
System: The system is shutting down.
Sun Nov 27 2016 12:58:45
System: External storage device disconnected.
Sun Nov 27 2016 12:48:52
System: ReadyNASOS background service started.
Sun Nov 27 2016 12:48:35
System: External storage device connected.
Sun Nov 27 2016 12:37:30
System: The system is rebooting.
Sun Nov 27 2016 12:35:35
System: Host name was changed to JJreadynas.
Sun Nov 27 2016 11:58:15
System: Antivirus scanner definition file was updated to 201611270933.
Sun Nov 27 2016 11:52:00
System: ReadyNASOS background service started.
Sun Nov 27 2016 11:51:43
System: External storage device connected.
Sun Nov 27 2016 11:40:26
System: The system is rebooting.
Sun Nov 27 2016 10:00:07
System: Antivirus scanner definition file was updated to 201611270729.
Sun Nov 27 2016 9:53:43
System: ReadyNASOS background service started.
Sun Nov 27 2016 9:53:26
System: External storage device connected.
Sun Nov 27 2016 8:56:50
System: The system is shutting down.
Sun Nov 27 2016 8:56:22
System: Antivirus scanner definition file was updated to 201611270507.
Sun Nov 27 2016 8:50:00
System: ReadyNASOS background service started.
Sun Nov 27 2016 8:49:43
System: External storage device connected.
Sun Nov 27 2016 1:08:35
System: The system is shutting down.
Sun Nov 27 2016 1:04:29
System: ReadyNASOS background service started.
Sun Nov 27 2016 1:04:12
System: External storage device connected.
Sun Nov 27 2016 0:53:07
System: The system is rebooting.
Sun Nov 27 2016 0:05:08
Backup: Error backup job Daily: destination cannot be accessed.
Sat Nov 26 2016 20:07:54
System: Antivirus scanner definition file was updated to 201611261840.
Sat Nov 26 2016 20:01:04
System: ReadyNASOS background service started.
Sat Nov 26 2016 20:00:47
System: External storage device connected.
Sat Nov 26 2016 19:40:13
System: The system is rebooting.
Sat Nov 26 2016 19:39:17
System: Antivirus scanner definition file was updated to 201611261753.
Sat Nov 26 2016 19:32:42
System: ReadyNASOS background service started.
Sat Nov 26 2016 19:32:25
System: External storage device connected.
Sat Nov 26 2016 19:32:23
System: ReadyNASOS service or process was restarted.
Sat Nov 26 2016 18:11:32
System: ReadyNASOS background service started.
Sat Nov 26 2016 17:54:45
System: The system is shutting down.
Sat Nov 26 2016 17:51:26
System: Antivirus scanner definition file was updated to 201611261555.
Sat Nov 26 2016 17:45:04
System: ReadyNASOS background service started.
Sat Nov 26 2016 17:44:47
System: External storage '003_HN-M201RAD' might not have been safely ejected after last use. This device will be read-only. Plug it into its native operating system and repair it before it will be writeable.
Sat Nov 26 2016 17:44:45
System: External storage device connected.
Sat Nov 26 2016 17:44:41
System: Firmware was upgraded to 6.6.0.
Sat Nov 26 2016 17:24:12
System: The system is rebooting.
Sat Nov 26 2016 12:18:00
System: External storage device connected.
Sat Nov 26 2016 0:05:07
Backup: Error backup job Daily: destination cannot be accessed.
Fri Nov 25 2016 18:37:28
System: Antivirus scanner definition file was updated to 201611251620.
Fri Nov 25 2016 18:31:01
System: ReadyNASOS background service started.
Fri Nov 25 2016 18:30:44
System: ReadyNASOS service or process was restarted.
Fri Nov 25 2016 18:00:07
Miscellaneous: Snapshot c_1480096805 was successfully created for share or LUN Documents.
Fri Nov 25 2016 17:41:09
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__17_00_10 from share or LUN Documents.
Fri Nov 25 2016 17:00:33
Miscellaneous: Snapshot c_1480093229 was successfully created for share or LUN Documents.
Fri Nov 25 2016 16:40:56
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__16_00_05 from share or LUN Documents.
Fri Nov 25 2016 16:00:27
Miscellaneous: Snapshot c_1480089626 was successfully created for share or LUN Documents.
Fri Nov 25 2016 15:40:46
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__15_00_02 from share or LUN Documents.
Fri Nov 25 2016 15:00:24
Miscellaneous: Snapshot c_1480086022 was successfully created for share or LUN Documents.
Fri Nov 25 2016 14:40:38
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__14_00_28 from share or LUN Documents.
Fri Nov 25 2016 14:00:20
Miscellaneous: Snapshot c_1480082417 was successfully created for share or LUN Documents.
Fri Nov 25 2016 13:40:27
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__13_00_24 from share or LUN Documents.
Fri Nov 25 2016 13:00:15
Miscellaneous: Snapshot c_1480078812 was successfully created for share or LUN Documents.
Fri Nov 25 2016 12:40:17
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__12_00_22 from share or LUN Documents.
Fri Nov 25 2016 12:00:10
Miscellaneous: Snapshot c_1480075209 was successfully created for share or LUN Documents.
Fri Nov 25 2016 11:40:09
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__11_00_19 from share or LUN Documents.
Fri Nov 25 2016 11:00:06
Miscellaneous: Snapshot c_1480071605 was successfully created for share or LUN Documents.
Fri Nov 25 2016 10:39:59
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__10_00_16 from share or LUN Documents.
Fri Nov 25 2016 10:00:02
Miscellaneous: Snapshot c_1480068001 was successfully created for share or LUN Documents.
Fri Nov 25 2016 9:39:48
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__09_00_12 from share or LUN Documents.
Fri Nov 25 2016 9:00:28
Miscellaneous: Snapshot c_1480064425 was successfully created for share or LUN Documents.
Fri Nov 25 2016 8:39:39
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__08_00_08 from share or LUN Documents.
Fri Nov 25 2016 8:00:23
Miscellaneous: Snapshot c_1480060821 was successfully created for share or LUN Documents.
Fri Nov 25 2016 7:39:30
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__07_00_04 from share or LUN Documents.
Fri Nov 25 2016 7:00:19
Miscellaneous: Snapshot c_1480057217 was successfully created for share or LUN Documents.
Fri Nov 25 2016 6:39:18
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__06_00_01 from share or LUN Documents.
Fri Nov 25 2016 6:00:15
Miscellaneous: Snapshot c_1480053613 was successfully created for share or LUN Documents.
Fri Nov 25 2016 5:39:09
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__05_00_26 from share or LUN Documents.
Fri Nov 25 2016 5:00:12
Miscellaneous: Snapshot c_1480050011 was successfully created for share or LUN Documents.
Fri Nov 25 2016 4:38:56
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__04_00_21 from share or LUN Documents.
Fri Nov 25 2016 4:00:09
Miscellaneous: Snapshot c_1480046405 was successfully created for share or LUN Documents.
Fri Nov 25 2016 3:38:37
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__03_00_17 from share or LUN Documents.
Fri Nov 25 2016 3:00:03
Miscellaneous: Snapshot c_1480042802 was successfully created for share or LUN Documents.
Fri Nov 25 2016 2:38:28
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__02_00_14 from share or LUN Documents.
Fri Nov 25 2016 2:00:29
Miscellaneous: Snapshot c_1480039227 was successfully created for share or LUN Documents.
Fri Nov 25 2016 1:38:20
Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_23__01_00_10 from share or LUN Documents.
Fri Nov 25 2016 1:00:25
Miscellaneous: Snapshot c_1480035621 was successfully created for share or LUN Documents.
Re: No volume exists after device restart!! Need urgent help
You asked, on a duplicate thread, whether the volume was encrypted and, if so, whether I had connected the USB key.
You are absolutely right that the volume is encrypted - and I had wondered if this might be the problem (but would it boot up at all if this were the problem?). As it happens I have also mislaid the USB key with the encryption key. But I had a copy of the encryption key which I copied onto a new USB stick and connected that. Two questions though: (1) Is simply copying the file with teh USB key into the root directory of the USB stick sufficient, and (2) Does it matter which USB port I put the USB stick in? I have put it in the one on the front.
Re: No volume exists after device restart!! Need urgent help
The user manual (pages 31-33 http://www.downloads.netgear.com/files/GDC/READYNAS-100/READYNAS_OS_6_SM_EN.pdf) only says that the encryption key should be stored on a USB stick and connected to a USB port. It doesn't specify how to format the USB stick, but I'd use FAT32, or what USB port, but I'd use the front USB port (presuming you have a RN312).
Shutdown the NAS gracefully from the GUI, connect the USB stick containing the encryption key, boot the NAS. That should work.
