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Re: Pro 6: Managment Services is offline (RNOS 6.4.2)

Dave_Ams
Tutor

Pro 6: Managment Services is offline (RNOS 6.4.2)

 All,

 

I have seen this issue on other posts but no direct answer. My NAS has stopped responding, Both WebGUI and SSH no longer work. It might have happened after it filled up.

 

Unfortunately no warranty but any help is welcome.

 

Dave

Message 1 of 6

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mdgm-ntgr
NETGEAR Employee Retired

Re: Pro 6: Managment Services is offline (RNOS 6.4.2)

There was a problem with the filesystem on the root volume, so I copied the contents off, formatted the root volume, copied the data back and fixed a few things with the root volume then booted it back to normal mode.

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Message 6 of 6

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mdgm-ntgr
NETGEAR Employee Retired

Re: Pro 6: Managment Services is offline (RNOS 6.4.2)

If you see the downloads logs button in RAIDar 6 can you download the logs and send them in (see the Sending Logs link in my sig)?

If not, try the suggestion in my PM.

Message 2 of 6
Dave_Ams
Tutor

Re: Pro 6: Managment Services is offline (RNOS 6.4.2)

The download logs button in Raidar works however I get a password authentication error eventhough I know the passsword.

 

 

Message 3 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: Pro 6: Managment Services is offline (RNOS 6.4.2)

Looks like the system has now come back up fine. Please confirm.

Message 4 of 6
Dave_Ams
Tutor

Re: Pro 6: Managment Services is offline (RNOS 6.4.2)

Hi,

 

Yes it has! Many thanks for helping me out!.

 

What was the problem with the system?

 

Regards,

 

David

Message 5 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: Pro 6: Managment Services is offline (RNOS 6.4.2)

There was a problem with the filesystem on the root volume, so I copied the contents off, formatted the root volume, copied the data back and fixed a few things with the root volume then booted it back to normal mode.

Message 6 of 6
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