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Re: Problem with FTP

h_tsopelas
Aspirant

Problem with FTP

Hello, when i open my ReadyNas 102 today i see that the FTP was disabled. I try to enable it, but even if i press aply to system settings it is still disabled? Why? I did not do anything! Yesterday it works great. I send 2 pictures to see my problem.01.png

 

 

 

02.png

 

 

I have Firmware 6.2.5 and static IP

Message 1 of 15

Accepted Solutions
h_tsopelas
Aspirant

Re: Problem with FTP

Message 11 of 15

All Replies
StephenB
Guru

Re: Problem with FTP

Try rebooting the NAS and see if that helps.

 

If not, you might need to contact support.

Message 2 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

No, nothing!

Message 3 of 15
StephenB
Guru

Re: Problem with FTP

I guess support is your next stop then (unless a netgear person here volunteers to take a look).

Message 4 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

1. Did you notice any changes on the ReadyNAS device yesterday?
No, i did not do anything.

2. Did you try to use a different web browser or another computer to enable ftp on?
Yes but the same.

3. Please provide the current firmware version of the ReadyNAS device as shown in the admin page.
6.2.5

Message 5 of 15
StephenB
Guru

Re: Problem with FTP

If you have an open support ticket, you can post the case number here.  Also you can include the link to this thread when you email your logs.  Then Netgear can link the thread to your case (and your case to the thread).

Message 6 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

Review Ticket History – Case #25757815

Message 7 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

If i make "Perform Factory Default" i will loose all my data of the disks?

Message 8 of 15
StephenB
Guru

Re: Problem with FTP


@h_tsopelas wrote:

If i make "Perform Factory Default" i will loose all my data of the disks?


Yes.  You will also need to completely reconfigure the NAS and reinstall any apps.

Message 9 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

i send also the ftp log of today if that helps 🙂

 

2015-09-15 00:00:12,135 serverilias proftpd[14740] 192.168.2.2: ProFTPD killed (signal 15)
2015-09-15 00:00:12,197 mod_ban/0.6.2[14740]: detached shmid 425984 for BanTable '/ftp_ban.tbl'
2015-09-15 00:00:12,197 mod_ban/0.6.2[14740]: removed shmid 425984 for BanTable '/ftp_ban.tbl'
2015-09-15 00:00:12,203 serverilias proftpd[14740] 192.168.2.2: ProFTPD 1.3.5 standalone mode SHUTDOWN
2015-09-15 08:00:25,882 mod_ban/0.6.2[1094]: obtained shmid 0 for BanTable '/ftp_ban.tbl'
2015-09-15 08:00:26,029 serverilias proftpd[1225] 192.168.2.2: ProFTPD 1.3.5 (stable) (built Wed Sep 17 2014 10:25:54 PDT) standalone mode STARTUP
2015-09-15 08:01:20,707 serverilias proftpd[1225] 192.168.2.2: ProFTPD killed (signal 15)
2015-09-15 08:01:20,709 mod_ban/0.6.2[1225]: detached shmid 0 for BanTable '/ftp_ban.tbl'
2015-09-15 08:01:20,709 mod_ban/0.6.2[1225]: removed shmid 0 for BanTable '/ftp_ban.tbl'
2015-09-15 08:01:20,712 serverilias proftpd[1225] 192.168.2.2: ProFTPD 1.3.5 standalone mode SHUTDOWN

Message 10 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

Message 11 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

Today when i open the nas it has the same problem! I can not do reinstall os every day! Why it does that? I do not understand!

Message 12 of 15
StephenB
Guru

Re: Problem with FTP


@h_tsopelas wrote:

Today when i open the nas it has the same problem! I can not do reinstall os every day! Why it does that? I do not understand!


Do you still have the 90 day support after purchase?

Message 13 of 15
h_tsopelas
Aspirant

Re: Problem with FTP

Yes i have

Message 14 of 15
StephenB
Guru

Re: Problem with FTP


@h_tsopelas wrote:

Yes i have


Then I suggest opening a support case.  FTP shouldn't disable itself that way.

Message 15 of 15
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