× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

RAIDar 6.5 cant detect any NAS

carpii
Tutor

RAIDar 6.5 cant detect any NAS

I have 3 ReadyNAS on my LAN...

 

ReadyNAS Pro 4 - RAIDiator 4.2.31
ReadyNAS NVX Pioneer Edition - RAIDiator 4.2.27
ReadyNAS Pro 4 - RAIDiator 4.2.27

 

Trying to administer tham using RAIDar 6.5 (latest), isnt able to detect any of them.

 

I had this issue for a long time, but in the past I've just rolled back to the lgeacy version of RAIDar

I'm using a Mac so I believe this isnt possible anymore, I think app wont run on modern OSX (java issues?).

 

Either way, its also disappeared from the download page, so I cant download it anyway.

 

Any advice please?

Model: RNDP4000|ReadyNAS Pro 4 Chassis only
Message 1 of 5

Accepted Solutions
StephenB
Guru

Re: RAIDar 6.5 cant detect any NAS


@carpii wrote:


@StephenB wrote:


Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

 


Yes, I can access the admin section of Frontview in a browser, for all of them, using either IP or hostname 


OK.  With your NAS, the only things RAIDar is needed for is 

  • switching from XRAID to FlexRAID during a new install (and you need 4.3.8 for that).
  • Discovering the IP addresses of the NAS if you don't know them.

So if you are using XRAID, then isn't critical.

 

RAIDar uses a simple broadcast ethernet discovery protocol to find the NAS - which is designed to work even when the NAS is misconfigured (on the wrong subnet).  Some common issues that can interfere with that protocol are

  • Internet Security Software (a firewall) in the PC that blocks the messages.
  • Something in the network that isn't passing broadcast traffic.

So start by temporarily disabling any internet security software on the Mac.  If the Mac is connected with WiFi, you might try connecting it with ethernet (as sometimes WiFi networks are set up to block broadcast traffic). 

 

If those fail, try connecting the Mac to the same switch that the NAS are connected to, and see if that works.  If it does, then there must be something on the path that is blocking the broadcast traffic.

 

View solution in original post

Message 4 of 5

All Replies
StephenB
Guru

Re: RAIDar 6.5 cant detect any NAS


@carpii wrote:

 

Either way, its also disappeared from the download page, so I cant download it anyway.

 


No it hasn't. 4.3.8 for MacOS is still here:  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

 


@carpii wrote:

I have 3 ReadyNAS on my LAN...

 


Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

 

Message 2 of 5
carpii
Tutor

Re: RAIDar 6.5 cant detect any NAS


@StephenB wrote:

No it hasn't. 4.3.8 for MacOS is still here:  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar


Thanks, Google had led me to a German language page, and I didnt even notice...

 

https://kb.netgear.com/de/30197/ReadyNAS-Downloads

 


@StephenB wrote:


Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

 


Yes, I can access the admin section of Frontview in a browser, for all of them, using either IP or hostname 

Message 3 of 5
StephenB
Guru

Re: RAIDar 6.5 cant detect any NAS


@carpii wrote:


@StephenB wrote:


Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

 


Yes, I can access the admin section of Frontview in a browser, for all of them, using either IP or hostname 


OK.  With your NAS, the only things RAIDar is needed for is 

  • switching from XRAID to FlexRAID during a new install (and you need 4.3.8 for that).
  • Discovering the IP addresses of the NAS if you don't know them.

So if you are using XRAID, then isn't critical.

 

RAIDar uses a simple broadcast ethernet discovery protocol to find the NAS - which is designed to work even when the NAS is misconfigured (on the wrong subnet).  Some common issues that can interfere with that protocol are

  • Internet Security Software (a firewall) in the PC that blocks the messages.
  • Something in the network that isn't passing broadcast traffic.

So start by temporarily disabling any internet security software on the Mac.  If the Mac is connected with WiFi, you might try connecting it with ethernet (as sometimes WiFi networks are set up to block broadcast traffic). 

 

If those fail, try connecting the Mac to the same switch that the NAS are connected to, and see if that works.  If it does, then there must be something on the path that is blocking the broadcast traffic.

 

Message 4 of 5
carpii
Tutor

Re: RAIDar 6.5 cant detect any NAS

Thanks Stephen,

 

Whilst I had already disabled my desktop firewall (Little Snitch), I had forgotten I was overseas last month and had enabled my built-in OSX firewall (which I normally never have enabled).

 

Naturally this was blocking RAIDar without me realising. All fixed, thanks

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1881 views
  • 1 kudo
  • 2 in conversation
Announcements