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Re: RAIDar not showing correct model
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2011-08-15
02:31 PM
2011-08-15
02:31 PM
RAIDar not showing correct model
Hello! I'm new to the forum. I have connected my ReadyNAS 2100, and RAIDar is showing it as an NVX. I updated to the latest firmware via RAIDiator, but it still shows NVX. Has anyone seen this before? It's driving me batty!
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2011-08-15
03:05 PM
2011-08-15
03:05 PM
Re: RAIDar not showing correct model
What version of RAIDar are you running?
Does RAIDiator report the unit correctly?
Does RAIDiator report the unit correctly?
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2011-08-15
08:34 PM
2011-08-15
08:34 PM
Re: RAIDar not showing correct model
There is a poissiblity that the VPD in the flash of your NAS chassis was changed while doing the firmware update. I will recommend that you contact support so that they can reflash the right VPD for your unit.
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2011-08-15
08:39 PM
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2011-08-15
08:40 PM
2011-08-15
08:40 PM
Re: RAIDar not showing correct model
and no, it is displaying the unit as ReadyNAS NVX Business Edition [X-RAID2], and showing as a tower, but my unit is a rack-mounted 2100.
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2011-08-16
06:10 AM
2011-08-16
06:10 AM
Re: RAIDar not showing correct model
russem2 wrote: and no, it is displaying the unit as ReadyNAS NVX Business Edition [X-RAID2], and showing as a tower, but my unit is a rack-mounted 2100.
It appears that arjoseph is correct. The VPD (vital product data) appears to have been changed during an upgrade.
Best bet is to contact support as suggested and they will be able to re-flash it. FWIW, I had a similar glitch a few years back with my NVX and it's VPD. They were able to remote in and fix it: viewtopic.php?f=65&t=32986&p=181347&hilit=vpd#p181347
-Dave
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2011-08-16
05:59 PM
2011-08-16
05:59 PM
Re: RAIDar not showing correct model
Russ, this is a fairly easy fix, but will require you put the system in Technical Support mode. http://www.readynas.com/kb/faq/boot/how ... on15002100
RAIDar will then show a five digit ID in the Info field, let me know what that is.
RAIDar will then show a five digit ID in the Info field, let me know what that is.
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2011-08-16
08:45 PM
2011-08-16
08:45 PM
Re: RAIDar not showing correct model
Thanks Grand Master Chirpa for assisting the customer! 😄
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