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Is this a brand new NAS? If another Factory reset would not help, I would like to encourage you to contact Support so they can escalate the case if needed.
Also, try to access it on another computer, Can you also post a screenshot of the error you are getting when accessing the NAS
Re: RN102 - Admin GUI no Access after Update to 6.5.2
The boot menu on the RN102 can be hard to navigate.
If you can connect the disks to a Windows PC, you can unformat them (delete all volumes from the Windows disk manager) or zero them (using WDC's lifeguard program or Seatools). This will work even if the disks are connected with USB. Then if you put them back in the NAS and power up, the NAS will do a fresh factory install.
RAIDar recognizes that and asks for formatting. Insert DESTROY and the process startet. A while RAIDar says Installation but then Status got to "damaged directory" (not sure if this is the exact translation)
RAIDar recognizes that and asks for formatting. Insert DESTROY and the process startet.
It sounds like you reformatted both drives to NTFS instead of unformatting them. If the disks have no partitions (what the windows disk manager calls "volumes"), then RAIDar would not have asked about formatting. Powering up the NAS with both drives in place would done a factory install, and both disks would have been silently formatted.
So perhaps you could try that process again - in case the OS partition on the drives wasn't destroyed.
A while RAIDar says Installation but then Status got to "damaged directory" (not sure if this is the exact translation)
It might say "corrupt root" on the English version - but I'm not certain on whether that's the case.
Is it possible that there are issues with the drives? You might want to look at the SMART stats on a Windows PC (again, lifeguard or seatools will show you these stats). Also, doing the "write zeros" tests in those drives will certainly remove the partitions, and also will pick up disk problems that the non-destructive tests miss.
You could also try the reset again, but this time only use one disk. If that fails, try a second time with the other one.
Well i just unformated the disk. It was shown up 3 Partitions which i deleted.
Never the less it says, that directory is broken. I looked up for it. This mentions "/" folder. So all hints that update failed.
What i now did is to try the 8th USB-Stick. What i now see is that Power LED and Backup LED are blinking all the time. is that normal in that stage?
on the other 7 sticks after 15seconds of pressing backup Button the Power and Backup LED where just on and RAIDar that TELNET Mode. Now RAIDar nether find the NAS.
