× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

RN2120 Not Responding

scouser102
Initiate

RN2120 Not Responding

I have several of these like this now.

RN 2120, 4 WD2000FYYZ Enterprise Drives installed.

Original Firmware 6.1.1, upgraded months ago to 6.5

Working fine then one day no response from it.

 

All drives lights solid Blue, Solid Power, Flashing LAN light.

RAIDar does not show the unit.

No response to ping or any other port.

 

Removed drives and ran testing, all test perfect. Attempted Factory Reset.

In boot menu, I had Solid Power and Solid LAN1, Held Reset for 5 seconds and the LAN light just starts flashing as normal. Nothing happens.

Replaced all drives with a single new drive, Ran Factory Reset, Same thing with the LED's

Never shows in RAIDar.

5 days after the last attempted Factory Reset it is still sitting there with a flashing LAN light and solid Power Light.

Power button does not work to shutdown so have to toggle the power on the back.

I have attempted multiple times with multiple drives to facotry reset it to no avail.

 

I have 6 more with the same issue and an additional 46 in the racks right now. Is it time to just rip them all out as the failure rate is now one a week.

Using as Windows Share only. No additional apps installed.

 

 

Model: RN2120|ReadyNAS 2120 1U 4-Bay Diskless
Message 1 of 2
mdgm-ntgr
NETGEAR Employee Retired

Re: RN2120 Not Responding

So you have 53 RN2120 units?

I can't see any devices registered against your profile.

 

I have sent you a PM.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 2929 views
  • 0 kudos
  • 2 in conversation
Announcements