I can log onto my ReadyNAS through ReadyCLOUD but I cannot see any volumes. It states there are no volumes or USB drives. When I try the (currently up to date) desktop app it says "not connected". And yet, when I go through windows I can access the files. When I try to go the admin page, after entering the login information it says "the connection to this site is not private".
I'm pretty new to this but can anyone give any advice? This is about 2 years old.
Thanks,
RJT
Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Can you log into the NAS admin ui directly (w/o using ReadyCloud)? https://nas-ip-address/admin (using admin as the username). Use the real IP of course.
It gives me a similar problem. I keep typing my log in and password and it just defaults back to the same login and password box .
What's also strange is that on readycloud I cannot see any of the volumes of my drive, and trying to login from windows explorer just leads me to the log in box again. But when I run iTunes (my music is on the NAS) it seems to work.
What's also strange is that on readycloud I cannot see any of the volumes of my drive, and trying to login from windows explorer just leads me to the log in box again.
What happens if you run CMD on the PC and enter this:
net use * /delete /y
net use t: \\nas-ip-address\admin /user:admin nas-admin-password
using the actual IP address and nas admin password of course. Be careful with the typing - particularly the two different slash directions and the spaces.
The first command terminates any open SMB sessions; the second attempts to map the NAS data volume to drive letter T.
RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly. For more help, visit http://my.netgear.com
RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly. For more help, visit http://my.netgear.com
This is strange, right?
Do you have internet security software running on the PC?
Just the Windows Antivirus. I cannot log into Readycloud and see my server using any other devices either including a work computer and an iphone using the app
I cannot access on a local PC for some reason. I have backups of the most important files however from prior saves on a portable hard drive, which is good. I don't think I can access the other files now to back them up sadly.
I just can't wrap my head around why I can access media via plex on my tv but cannot log into ReadyCloud, and importantly, how to fix this problem! Do I need to buy a new setup and would I be able to swap my drives to keep all my info?
Ok, I figured out that Raidar wasn't detecting because I had to configure windows firewall to allow it access. When I used admin and password I finally got in and can see all of my files.
However I still cannot use ReadyCloud as my Netgear username and password continues to show "no volumes" when I access my NAS. How can I get ReadyCloud to work at this point?
Ok, so it turns out my ReadyCloud access was locked into an old email address. Under the Cloud tab in the Admin UI interface there is a section for ReadyCloud and it says I was signed in under my old email address and I couldn't figure out how to change it.
I had updated my email recently and apparently the ReadyCloud was not able to recognize my new email address to give me access to my files.
Have you created a new ReadyCLOUD account for your new email address? If you already created one, you can just click the Leave button under ReadyCLOUD and then rejoin the NAS to ReadyCLOUD using that new email address.
If not, you may update your email address by logging into the myNETGEAR portal using your old email address then go to My Profile > Login Settings > Change Email, then leave and rejoin the NAS to ReadyCLOUD.
