× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

RN214 - Remove Inactive Volumes Issue

Laks86
Aspirant

RN214 - Remove Inactive Volumes Issue

Hi guys,

I have come across this issue after I noticed my NAS shut down the other day. The power supply for it was dead so I thought I would replace it.

 

Now I can't get my data back up. Have I lost my data forever?

NAS 1.JPGNAS 3.JPGNAs 2.JPG

Any help would be grateful as I have a lot of precise data on there that I would like to get back.

Model: RN214|4 BAY Desktop ReadyNAS Storage
Message 1 of 3
Marc_V
NETGEAR Employee Retired

Re: RN214 - Remove Inactive Volumes Issue

@Laks86 

 

It seems that multiple issues with your drive occured rendering the volume dead. I would recommend contacting support for recovery. Note that they may ask for a Data Recovery contract.

 

Alternatively, you can use 3rd party recovery software as recommended by other community members. r-studio, reclaime etc.

 

HTH

 

 

Model: RN214|4 BAY Desktop ReadyNAS Storage
Message 2 of 3
Sandshark
Sensei

Re: RN214 - Remove Inactive Volumes Issue

Either you removed two drives with the system still on, or the system "removed" them from the volume because of a problem with them.  Removal of two drives from a system without sufficient time for a re-sync in between will render the volume dead.  Unfortunately, some mistakenly believe they can simply re-insert a drive if "nothing has changed" and not need a re-sync.  But the removal itself is a change when power is on.

 

Unfortunately, those re-sync completions you see in the log are not your data volume, they are the OS volume.  They are not long enough to be the data volume, and I have seen this behavior before.  Netgear REALLY needs to correct that issue, as it has led others to remove a drive while the data volume is still in re-sync with another drive, rendering the volume dead.  But that doesn't seem to be what happened here, though.

 

 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1018 views
  • 2 kudos
  • 3 in conversation
Announcements