× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8

WieselHa
Aspirant

RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8

Hi all,

 

currently I can't install or update any app on my RN314, just throws an error.

 

Any hint and help more than welcome.

 

rgs Hans

 

 

 

Model: ReadyNAS-3100|ReadyNAS-3100
Message 1 of 7
StephenB
Guru

Re: RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8

What apps are installed?

Message 2 of 7
WieselHa
Aspirant

Re: RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8

I had the following apps:

mysql, php, phpmyadmin, wordpress, koken and soundDB.

Tried to clean up, but none of these could be reinstalled.

Neither manually.

Log file ready to sent. System back up in process.

Could i Use ReadyNAS Replicate to reinstall from scratch?

 

rgs Hans

 

Model: ReadyNAS-3100|ReadyNAS-3100
Message 3 of 7
StephenB
Guru

Re: RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8


@WieselHa wrote:

 

Could i Use ReadyNAS Replicate to reinstall from scratch?

 


Replicate won't restore the OS partition.  It might be possible to fix the issue with ssh.

 

Often this problem is caused by a problem app that isn't compatible with the updated OS.  In some cases it is an old app that was never fully uninstalled.

 

You could try downloading the log zip file, and looking in apt_history.log and dpkg.log.  There could be some useful clues in there.

 

 

 

 

Message 4 of 7
WieselHa
Aspirant

Re: RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8

Not sure if i can spot something special 

Start-Date: 2018-10-04 08:17:08
Commandline: apt-get -f install
Install: libavformat56:amd64 (6:11.12-1~deb8u1, automatic), libopenjpeg5:amd64 (1:1.5.2-3, automatic), php5-common:amd64 (5.6.33+dfsg-0+deb8u1.netgear1, automatic), liborc-0.4-0:amd64 (1:0.4.22-1, automatic), libopus0:amd64 (1.1-2, automatic), libvpx1:amd64 (1.3.0-3+deb8u1, automatic), libva1:amd64 (1.4.1-1, automatic), libxau6:amd64 (1:1.0.8-1, automatic), librtmp1:amd64 (2.4+20150115.gita107cef-1+deb8u1, automatic), libx264-142:amd64 (2:0.142.2431+gita5831aa-1+b2, automatic), libxvidcore4:amd64 (2:1.3.3-1, automatic), libvorbisenc2:amd64 (1.3.4-2+deb8u1, automatic), libspeex1:amd64 (1.2~rc1.2-1, automatic), libavcodec56:amd64 (6:11.12-1~deb8u1, automatic), libavutil54:amd64 (6:11.12-1~deb8u1, automatic), libtheora0:amd64 (1.1.1+dfsg.1-6, automatic), php5-json:amd64 (1.3.6-1, automatic), libavdevice57:amd64 (7:3.4.2-netgear1, automatic), libgsm1:amd64 (1.0.13-4, automatic), libavresample3:amd64 (7:3.4.2-netgear1, automatic), libcurl3-gnutls:amd64 (7.59.0-0.netgear2, automatic), libschroedinger-1.0-0:amd64 (1.0.11-2.1, automatic)
Upgrade: php5-xsl:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), ffmpeg:amd64 (7:2.7.2-netgear1, 7:3.4.2-netgear1), libdbi-perl:amd64 (1.622-1+deb7u1, 1.631-3+b1), php5-mcrypt:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), php5-cli:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libapache2-mod-php5:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libonig2:amd64 (5.9.1-1, 5.9.5-3.2+deb8u1), php5-curl:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libphp5-embed:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libdbd-mysql-perl:amd64 (4.021-1+b1, 4.028-2+deb8u2), php5-imap:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), perl:amd64 (5.14.2-21+deb7u2, 5.20.2-3+deb8u11), php5-mysql:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), perl-modules:amd64 (5.14.2-21+deb7u2, 5.20.2-3+deb8u11), tzdata-java:amd64 (2015f-0+deb7u1, 2018e-0+deb8u1), libxslt1.1:amd64 (1.1.26-14.1, 1.1.28-2+deb8u3)
Remove: phpmyadmin:amd64 (4:4.5.5.1-2)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2018-10-04 08:17:09

Message 5 of 7
WieselHa
Aspirant

Re: RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8

2018-10-03 21:33:15 startup packages remove
2018-10-03 21:33:15 status half-installed phpmyadmin:all 4:4.5.5.1-2
2018-10-03 21:33:15 remove phpmyadmin:all 4:4.5.5.1-2 <none>
2018-10-03 21:33:15 status half-installed phpmyadmin:all 4:4.5.5.1-2
2018-10-03 21:33:15 status installed phpr6:all 1.0.0
2018-10-03 21:33:15 remove phpr6:all 1.0.0 <none>
2018-10-03 21:33:15 status half-configured phpr6:all 1.0.0
2018-10-03 21:33:16 status half-installed phpr6:all 1.0.0
2018-10-03 21:33:16 status config-files phpr6:all 1.0.0
2018-10-03 21:33:16 status config-files phpr6:all 1.0.0
2018-10-04 08:14:01 startup packages remove
2018-10-04 08:14:01 status half-installed phpmyadmin:all 4:4.5.5.1-2
2018-10-04 08:14:02 remove phpmyadmin:all 4:4.5.5.1-2 <none>
2018-10-04 08:14:02 status half-installed phpmyadmin:all 4:4.5.5.1-2
2018-10-04 08:14:03 status installed libgd2-xpm:amd64 2.0.36~rc1~dfsg-6.1+deb7u1
2018-10-04 08:14:03 remove libgd2-xpm:amd64 2.0.36~rc1~dfsg-6.1+deb7u1 <none>
2018-10-04 08:14:03 status half-configured libgd2-xpm:amd64 2.0.36~rc1~dfsg-6.1+deb7u1
2018-10-04 08:14:03 status half-installed libgd2-xpm:amd64 2.0.36~rc1~dfsg-6.1+deb7u1
2018-10-04 08:14:04 status triggers-pending libc-bin:amd64 2.19-18+deb8u10.netgear1
2018-10-04 08:14:04 status config-files libgd2-xpm:amd64 2.0.36~rc1~dfsg-6.1+deb7u1
2018-10-04 08:14:04 status config-files libgd2-xpm:amd64 2.0.36~rc1~dfsg-6.1+deb7u1
2018-10-04 08:14:04 status installed openjdk-6-jre-lib:all 6b35-1.13.7-1~deb7u1
2018-10-04 08:14:04 remove openjdk-6-jre-lib:all 6b35-1.13.7-1~deb7u1 <none>
2018-10-04 08:14:04 status half-configured openjdk-6-jre-lib:all 6b35-1.13.7-1~deb7u1
2018-10-04 08:14:04 status half-installed openjdk-6-jre-lib:all 6b35-1.13.7-1~deb7u1
2018-10-04 08:14:04 status config-files openjdk-6-jre-lib:all 6b35-1.13.7-1~deb7u1
2018-10-04 08:14:04 status config-files openjdk-6-jre-lib:all 6b35-1.13.7-1~deb7u1
2018-10-04 08:14:05 status config-files openjdk-6-jre-lib:all 6b35-1.13.7-1~deb7u1
2018-10-04 08:14:05 status not-installed openjdk-6-jre-lib:all <none>
2018-10-04 08:14:05 trigproc libc-bin:amd64 2.19-18+deb8u10.netgear1 <none>
2018-10-04 08:14:05 status half-configured libc-bin:amd64 2.19-18+deb8u10.netgear1
2018-10-04 08:14:05 status installed libc-bin:amd64 2.19-18+deb8u10.netgear1
2018-10-04 08:17:08 startup packages remove
2018-10-04 08:17:08 status half-installed phpmyadmin:all 4:4.5.5.1-2
2018-10-04 08:17:09 remove phpmyadmin:all 4:4.5.5.1-2 <none>
2018-10-04 08:17:09 status half-installed phpmyadmin:all 4:4.5.5.1-2

Message 6 of 7
WieselHa
Aspirant

Re: RN314 OS 6.9.4 - Can't install any app or update e.g. SMBPlus to 1.0.8

BackUp runing, thus don't want to enter system at the moment. About 1Tera of 100thsd + images will take some time. Smiley Surprised

 

Message 7 of 7
Top Contributors
Discussion stats
  • 6 replies
  • 1130 views
  • 0 kudos
  • 2 in conversation
Announcements