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RN316 Can't access the GUI 6.8.0

retzlaff
Aspirant

RN316 Can't access the GUI 6.8.0

Can't access the gui, but the system is working fine, can see it is happy on RAIDar and can access the shares. RAIDar Diag shows :-

 

  • 2017-08-28 16:16:06: nmlctl[24929]: segfault at 28 ip 00007f3fe4fdd527 sp 00007ffc4b6249c0 error 4 in libnml.so.0[7f3fe4fce000+19000]

Have rebooted from RAIDar and downloaded logs, also did diagnositics

 

Any Suggestions

 

Many Thanks

Model: RN31600|ReadyNAS 300 Series 6- Bay
Message 1 of 5
StephenB
Guru

Re: RN316 Can't access the GUI 6.8.0

Did you install anything with ssh?  What apps did you install (if any)?

Message 2 of 5
retzlaff
Aspirant

Re: RN316 Can't access the GUI 6.8.0


Nothing changed for ages. Surveillance and Asterisk are the only two items installed for over a year.
Message 3 of 5
StephenB
Guru

Re: RN316 Can't access the GUI 6.8.0

Since you have SMB access, I suggest that your next step is to make sure the data on the NAS is backed up.

 


@retzlaff wrote:

Nothing changed for ages. Surveillance and Asterisk are the only two items installed for over a year.

OS 6 updates generally include kernel and linux updates, and sometimes those updates create issues with third party installations.  I'm not saying Asterisk contributed to the failure, just pointing out that it might have.

 

Was SSH enabled?  If so, do you still have shell access?

 

Also, if you purchased your RN316 between 1 June 2014 and 31 May 2016, then you have free lifetime chat support (my.netgear.com).  If you have that, you should use it.

 

If you don't have it (but are the original purchaser) you can still get per-incident paid support relatively inexpensively (under $100 US per incident).

Message 4 of 5
retzlaff
Aspirant

Re: RN316 Can't access the GUI 6.8.0

I have SSH Access but a quick looks, shows the Root Partition is not full

 

Message 5 of 5
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