RN316 | Won't start up | 6.7.0 Problems I assume

[Platypus69]

Hi all,

So what do I do now?

My RN316 does not come up after a reboot. Have been running 6.7 for a while, but I suspect this was the "first reboot".

Upon powering up it gets to around 28% fairly quickly, then it's just s-l-o-w after that displaying "Booting..."

At 88% it's starts alternatiing between "Fail to startup"  and "Retry startup".

I cannot access ithe ReadyNAS Admin Page.

I have restarted twice now.

I work in IT, but am more familiar with Microsoft stack, not Linux, etc.

So what should I be doing and more importantly how?

TIA

(At 94% it says "dropbox.service".)

[Platypus69 · Accepted solution]

Thanks.

Am wondering why that was checked...

Anyway, it's gone.

Was able to upgrade to 6.7.1.

Trick was to refresh home page which them said that 6.7.1 was loaded and would be installed on next reboot.

Or perhaps the trick was that I stopped the scrub first.

In any case 6.7.1 is running, and the boot is substantially quicker than before!

Thanks all.

[jak0lantash]

Does it work if you boot the NAS into Volume Read Only mode via the Boot Menu?
https://kb.netgear.com/20898/ReadyNAS-ReadyDATA-Boot-Menu

[Platypus69]

Yes.

Was able to do that.

BTW: When I tried to boot normally it got stuck at 22% for ages with following message in OLED:

First Line: systemd-udev-set

Second Line: 22% ***vice 

(I got that extra information by presing power button at front)

So what do I do now?

Logs show:

Wed Apr 19 2017 16:20:55  
System: ReadyNASOS background service started. 
Wed Apr 19 2017 16:20:17  
System: ReadyNASOS service or process was restarted. 
Mon Apr 17 2017 4:15:53  
Snapshot: Snapshot c_1492362010 was successfully created for share or LUN DropBox. 
Mon Apr 17 2017 4:15:40  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_15__03_00_06 from share or LUN DropBox. 
Mon Apr 17 2017 4:10:01  
Volume: Disk test failed to start for volume data. 
Mon Apr 17 2017 3:27:19  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_15__03_00_06 from share or LUN Documents. 
Mon Apr 17 2017 3:27:16  
Snapshot: Snapshot c_1492362010 was successfully created for share or LUN Documents. 
Mon Apr 17 2017 2:04:09  
Snapshot: Snapshot c_1492358401 was successfully created for share or LUN DropBox. 
Mon Apr 17 2017 2:00:59  
Snapshot: Snapshot c_1492358401 was successfully created for share or LUN Documents. 
Mon Apr 17 2017 1:05:53  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_15__01_00_08 from share or LUN DropBox. 
Mon Apr 17 2017 1:05:52  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_15__01_00_08 from share or LUN Documents. 
Mon Apr 17 2017 1:03:08  
Snapshot: Snapshot c_1492354801 was successfully created for share or LUN DropBox. 
Mon Apr 17 2017 1:00:48  
Snapshot: Snapshot c_1492354801 was successfully created for share or LUN Documents. 
Mon Apr 17 2017 0:09:12  
Snapshot: Snapshot c_1492351214 was successfully created for share or LUN Videos. 
Mon Apr 17 2017 0:06:28  
Snapshot: Snapshot c_1492351214 was successfully created for share or LUN Pictures. 
Mon Apr 17 2017 0:05:01  
Volume: Disk test failed to start for volume data. 
Mon Apr 17 2017 0:03:48  
Snapshot: Snapshot c_1492351214 was successfully created for share or LUN DropBox. 
Mon Apr 17 2017 0:01:05  
Snapshot: Snapshot c_1492351214 was successfully created for share or LUN Documents. 
Mon Apr 17 2017 0:01:02  
Volume: Disk test failed to start for volume data. 
Mon Apr 17 2017 0:00:02  
Volume: Disk test failed to start for volume data. 
Sun Apr 16 2017 23:05:26  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_03_20__00_00_24 from share or LUN Videos. 
Sun Apr 16 2017 23:05:24  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_03_20__00_00_24 from share or LUN Pictures. 
Sun Apr 16 2017 23:05:23  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_03_20__00_00_24 from share or LUN DropBox. 
Sun Apr 16 2017 23:05:22  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__23_00_23 from share or LUN DropBox. 
Sun Apr 16 2017 23:05:22  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_03_20__00_00_24 from share or LUN Documents. 
Sun Apr 16 2017 23:05:21  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__23_00_23 from share or LUN Documents. 
Sun Apr 16 2017 23:03:59  
Snapshot: Snapshot c_1492347604 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 23:00:46  
Snapshot: Snapshot c_1492347604 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 22:05:05  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__22_00_21 from share or LUN DropBox. 
Sun Apr 16 2017 22:04:12  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__22_00_21 from share or LUN Documents. 
Sun Apr 16 2017 22:04:12  
Snapshot: Snapshot c_1492344005 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 22:00:34  
Snapshot: Snapshot c_1492344005 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 21:03:17  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__21_00_19 from share or LUN DropBox. 

Sun Apr 16 2017 21:03:16  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__21_00_19 from share or LUN Documents. 

Sun Apr 16 2017 21:01:32  
Snapshot: Snapshot c_1492340426 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 21:00:40  
Snapshot: Snapshot c_1492340426 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 20:03:01  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__20_00_16 from share or LUN DropBox. 
Sun Apr 16 2017 20:03:00  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__20_00_16 from share or LUN Documents. 
Sun Apr 16 2017 20:02:23  
Snapshot: Snapshot c_1492336815 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 20:01:33  
Snapshot: Snapshot c_1492336815 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 19:02:56  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__19_00_11 from share or LUN DropBox. 
Sun Apr 16 2017 19:02:55  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__19_00_11 from share or LUN Documents. 
Sun Apr 16 2017 19:01:12  
Snapshot: Snapshot c_1492333209 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 19:00:22  
Snapshot: Snapshot c_1492333209 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 18:02:29  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__18_00_08 from share or LUN DropBox. 
Sun Apr 16 2017 18:02:28  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__18_00_08 from share or LUN Documents. 
Sun Apr 16 2017 18:01:35  
Snapshot: Snapshot c_1492329604 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 18:00:43  
Snapshot: Snapshot c_1492329604 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 17:02:59  
Snapshot: Snapshot c_1492326013 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 17:02:25  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__17_00_05 from share or LUN DropBox. 
Sun Apr 16 2017 17:02:25  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__17_00_05 from share or LUN Documents. 
Sun Apr 16 2017 17:01:13  
Snapshot: Snapshot c_1492326013 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 16:02:15  
Snapshot: Snapshot c_1492322410 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 16:01:40  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__16_00_03 from share or LUN DropBox. 

Sun Apr 16 2017 16:01:22  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__16_00_03 from share or LUN Documents. 
Sun Apr 16 2017 16:01:22  
Snapshot: Snapshot c_1492322410 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 15:01:41  
Snapshot: Snapshot c_1492318825 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 15:01:06  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__14_00_27 from share or LUN DropBox. 
Sun Apr 16 2017 15:01:05  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__15_00_00 from share or LUN DropBox. 
Sun Apr 16 2017 15:01:05  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__14_00_27 from share or LUN Documents. 
Sun Apr 16 2017 15:00:40  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__15_00_00 from share or LUN Documents. 
Sun Apr 16 2017 15:00:40  
Snapshot: Snapshot c_1492318825 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 13:55:16  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__13_00_24 from share or LUN DropBox. 
Sun Apr 16 2017 13:55:15  
Snapshot: Snapshot c_1492311600 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 13:42:41  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__12_00_22 from share or LUN Documents. 
Sun Apr 16 2017 13:34:01  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__13_00_24 from share or LUN Documents. 
Sun Apr 16 2017 13:26:16  
Snapshot: Snapshot c_1492311600 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 12:06:33  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__11_00_18 from share or LUN DropBox. 
Sun Apr 16 2017 12:06:33  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__12_00_22 from share or LUN DropBox. 
Sun Apr 16 2017 12:06:30  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__11_00_18 from share or LUN Documents. 
Sun Apr 16 2017 11:14:15  
Snapshot: Snapshot c_1492300802 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 10:47:29  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__10_00_10 from share or LUN DropBox. 
Sun Apr 16 2017 10:47:29  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__10_00_10 from share or LUN Documents. 
Sun Apr 16 2017 10:22:30  
Snapshot: Snapshot c_1492300802 was successfully created for share or LUN Documents. 

Sun Apr 16 2017 9:45:32  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__09_00_07 from share or LUN DropBox. 
Sun Apr 16 2017 9:45:31  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__09_00_07 from share or LUN Documents. 
Sun Apr 16 2017 9:06:34  
Snapshot: Snapshot c_1492293620 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 8:40:16  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__08_00_00 from share or LUN DropBox. 
Sun Apr 16 2017 8:40:14  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__07_00_28 from share or LUN Documents. 
Sun Apr 16 2017 8:27:41  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__08_00_00 from share or LUN Documents. 
Sun Apr 16 2017 8:27:39  
Snapshot: Snapshot c_1492293620 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 7:17:34  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__06_00_24 from share or LUN DropBox. 
Sun Apr 16 2017 7:17:34  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__07_00_28 from share or LUN DropBox. 
Sun Apr 16 2017 7:04:25  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__05_00_22 from share or LUN Documents. 
Sun Apr 16 2017 7:04:24  
Snapshot: Snapshot c_1492286414 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 6:49:18  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__06_00_24 from share or LUN Documents. 
Sun Apr 16 2017 6:20:46  
Snapshot: Snapshot c_1492286414 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 5:24:07  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__03_00_18 from share or LUN DropBox. 
Sun Apr 16 2017 5:24:06  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__04_00_20 from share or LUN DropBox. 
Sun Apr 16 2017 5:11:05  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__05_00_22 from share or LUN DropBox. 
Sun Apr 16 2017 5:11:05  
Snapshot: Snapshot c_1492279238 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 4:55:32  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__03_00_18 from share or LUN Documents. 
Sun Apr 16 2017 4:27:02  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__04_00_20 from share or LUN Documents. 
Sun Apr 16 2017 4:27:01  
Snapshot: Snapshot c_1492279238 was successfully created for share or LUN Documents. 

Sun Apr 16 2017 4:10:01  
Volume: Disk test failed to start for volume data. 
Sun Apr 16 2017 3:15:56  
Snapshot: Snapshot c_1492272002 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 3:00:19  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__02_00_15 from share or LUN DropBox. 
Sun Apr 16 2017 2:46:23  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__02_00_15 from share or LUN Documents. 
Sun Apr 16 2017 2:16:49  
Snapshot: Snapshot c_1492272002 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 1:36:09  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__01_00_12 from share or LUN DropBox. 
Sun Apr 16 2017 1:32:04  
Snapshot: Snapshot c_1492268424 was successfully created for share or LUN DropBox. 
Sun Apr 16 2017 1:25:42  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_14__01_00_12 from share or LUN Documents. 
Sun Apr 16 2017 1:05:07  
Snapshot: Snapshot c_1492268424 was successfully created for share or LUN Documents. 
Sun Apr 16 2017 0:19:27  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_03_19__00_00_17 from share or LUN Videos. 
Sun Apr 16 2017 0:19:24  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_03_19__00_00_17 from share or LUN Pictures. 
Sun Apr 16 2017 0:06:03  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_03_19__00_00_17 from share or LUN DropBox. 
Sun Apr 16 2017 0:06:03  
Snapshot: Snapshot prune worker successfully deleted snapshot 2017_04_13__23_00_00 from share or LUN DropBox. 
Sun Apr 16 2017 0:06:03  
Volume: Disk test failed to start for volume data. 

[mdgm-ntgr]

My guess would be you're running into an issue that's addressed by ReadyNASOS 6.7.1-T244 (Beta 1)

So you could try updating to that and if it still won't boot do an OS Re-install.

[Platypus69]

So I can do that from "Read-Only" mode?

Can I wait for 6.7.1?

Is there an ETA for it? 1 week? 1 month?

[mdgm-ntgr]

In volume read-only mode the data volume is read-only, not the root volume.

If you can't access the GUI you could go to https://ip.address.of.nas/fwbroker

Yes, you can wait for the production release if you want.

We hope it will be ready soon but as for an ETA providing one can lead to disappointment if it the ETA is not met.

[Platypus69]

I've worked in IT for over 30 years, so I used to disappointment

Ummm... otherwise, can I delete the snapshots whilst in read-only mode.

In my case I have 12TB of data and 21GB of snapshots which I do not really need.

Is there something I should be configuring in read-only mode reagrding the quotas?

TIA

[mdgm-ntgr]

You could try an OS Re-install on 6.7 as that will disable quotas on the volume. However if you change share settings that will re-enable quotas on the volume (there's a fix for this in 6.7.1).

[Platypus69]

Hi all!

Now that 6.7.1 has been released what would you recommend as a course of action? I have not rebooted RN316 since I restarted it in Read-only Volume mode,

• Just upgrade from 6.7.0 to 6.7.1 (I assume that is possible when in the read-only volume mode) and reboot.

Or do I need to do something special first like:

•  Remove snapshots (which I really do not care about).
• Upgrade from 6.7.0 to 6.7.1

I am not sure why I was bitten by 6.7.0. I never created/modified any shares so not sure why quotas came into play. Unless it was snapshot related.

ALSO SHOULD I WAIT UNTIL IT'S PUBLICLY AVAILABLE. SO WHEN IT IS DETECTED BY MY RN316? IS IT OFFICIALLY RELEASED AND AVAILABLE EVERYWHERE? Or is it currently using a "soft launch" in case other problems manifest themselves?

Just interested in what's the best course of action for me to take now.

[jak0lantash]

It's officially released already.
https://kb.netgear.com/000038557/ReadyNAS-OS-6-Software-Version-6-7-1

[mdgm-ntgr]

I would suggest you update to 6.7.1 as the next step.

[Platypus69]

Thanks!

So I've downloaded and unzipped: ReadyNASOS-6.7.1-x86_64.zip

Then I went to System > Settings and clicked on the Install Firmware button and attempted to upload the ReadyNASOS-6.7.1-x86_64.img file.

Nothing happened in web portal.

Nothing happening on OLED screen.

I then noticed that the RN316 is scrubbing data. It's a 15.01% and slowly ticking over. In a couple of minutes it has progressed to 15.08%. Of course it's configured to scrub on the 1st day of the month, of course... 

Would that block the upgrade?

Remember I am in Read-Only Data Volume mode, or whatever it is called.

Is there anything else I should do? Or is it simply a matter of trying again to Install firmware and upload IMG file and seeing how you go?

TIA

[Platypus69]

OOC how do you check / disable quotas?

[bedlam1]

Using the Admin page got to System....go to Volumes....Click the Gearwheel....check or uncheck Quotas

[Platypus69 · Accepted solution]

Thanks.

Am wondering why that was checked...

Anyway, it's gone.

Was able to upgrade to 6.7.1.

Trick was to refresh home page which them said that 6.7.1 was loaded and would be installed on next reboot.

Or perhaps the trick was that I stopped the scrub first.

In any case 6.7.1 is running, and the boot is substantially quicker than before!

Thanks all.