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Rebooted RN516 after moving it between shelves, on startup it gets stuck and gives me a "Retry Startup" on the LCD. RAIDar locates the device and gives me a "Management service is offline". Tried restart from RAIDar and error repeats. Diagnostics finds no errors and is unable to download logs. Running Firmware 6.7.5 and all drives check out good; using 6 WDC_WD30EFRX-68EUZNO 3TB.
Yes, it will reboot, go though about 83% and then i start seeing services names come up on the screen and then it stops altogether and says retry restart.
So if I try reloading the OS...is there anyone who has a known good USB drive brand/size that works, tried this once a year ago and was unsucessfull with the USB drives i had.
There have been some updates to USB Boot Recovery over the past year. There was a beta version (not sure if production yet) that has some improvements that means it should work in more different situations than previously.
However this error doesn't suggest USB Boot Recovery is likely to help unless you're using it to update the firmware and only then if that firmware update has a fix for the particular issue that caused that LCD error that fixes systems that have already run into it.
We'd need more information (e.g. some logs) to identify the cause of the error in your case.
