RND-4A, error: no disk detected

[emielwe]

ReadyNAS RNDP4420, RND-4A. 1 disk inserted 320Gb,formatted with Windows
PC, running W7
PC and NAS connected via switch to internet
The RND-4A was not used for years and all original disks are gone.
When I power-on the NAS the display "error: no disks detected".
Raidar 4.3.8 gives following info:
MAC address/host name/IP address
The "i" should give me "Status/Version" but nothing is displayed.
The "Status" and "Browse" are grayed out.
Left from the MAC address is a steady blue dot.
Connecting to "Frontview" using https:/<IPNAS>/admin results in "unable to connect" same with FF and IE.
If I use the "Frontview" even without disks inserted should I get the status of the NAS?

[StephenB]

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@emielwe wrote:

If I use the "Frontview" even without disks inserted should I get the status of the NAS?

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You can't, since the system boots from the disks.

Are you seeing anything on the LCD screen?  Did you try doing a factory install from the front panel?  ( http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.p... )

Normally you want to insert blank (unformatted) disks, so it might be worth deleting the existing partitions with windows disk manager.

[emielwe]

 Hello,

As requested I booted in "Factory install" from the boot menu

Got after som time the error message: No disks detected

I used one 320Gb disk, first time formatted in ext4 the the same disk NTFS formatted

Still the same error mess.

[StephenB]

What disks are you using?

[Sandshark]

The NAS must format it's own drives, so don't waste any more time trying that.  It also will format them in OS4.2.x without warning, so don't use a drive that has anything on it you care about.  You appear to have a hardware problem -- either the drive or the NAS.  Did you try the other slots or another drive?

[emielwe]

Yes I used another disk and slot, disk in spinning and all voltages are checkt and correct

[StephenB]

Sounds like something broken in the ReadyNAS chassis then.

[Sandshark]

I agree, sounds like a problem with the SATA subsystem.  The SATA backplane contains very little but the connectors and routing to them, so most likely the main board.  I wouldn't throw it away, though.  Even broken, the power supply and drive caddies have value on eBay.

[emielwe]

Thanks for your help