RNDU2000 RAIDAR Cannot Find ReadyNAS after Factory Reset

[Nobru06]

Bonjour,

J'ai un ReadyNas ultra 2.

Je voulais recommencer à partir de zéro alors j'ai réinitialisé mon ReadyNAS. Au début RAIDAR trouve mon ReadyNAS et je peux choisir un type de RAID. Après avoir cliqué sur OK il disparait de RAIDAR et après plusieurs heures, il est impossible à détecter par RAIDAR.

Quelqu'un a-t-il des suggestions sur la façon de résoudre ce problème ?

Merci d'avance.

Good morning, I have ReadyNas Ultra 2. I wanted to begin again from zero then I re-initialized my ReadyNAS. At the beginning RAIDAR finds my ReadyNAS and I can choose a type of RAID. Having clicked on OK it disparait of RAIDAR and after several hours, it is impossible to discern by RAIDAR. Has anybody suggestions on the manner of resolving this problem? Thank you in advance.

[mdgm-ntgr · Accepted solution]

Nobru06's system had the same problem and has also been fixed. And yes it's the middle of the night down here.

[JennC]

Hello Nobru06,

How did you factory reset the ReadyNAS Ultra 2? It should be from the boot menu. This will not only delete the current config of the NAS but also format the disks, deleting all files stored.

If you have already done from the boot menu, please check the disks with diagnostic tools, it is possible that one (or both) of the disks is having trouble.

Welcome to the community!

Regards,
 

[JennC]

Hello Nobru06,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,

[Nobru06]

Bonsoir,
Merci pour votre réponse mais les disques ne semblent pas en cause.
Désolé.

Hello, Thank you for your answer but discs do not seem in reason.

Sorry.

[JennC]

Hello Nobru06,

Sorry I do not understand your response 😞

Regards,

[Didrik_Berntsen]

Hello

I have the same problem with my Ultra 2. I cannot pass the factory reset.

 - I reset to factory reset, (boot up with reset button, select option with light on drive 1)

 - Unit pops up in Raidar 6.1

 - I set the standard Xraid settings

 - Raidar says installing

 - The device disappears from all Raidar

 - It never comes back, waited 24 hours

 - The unit is pingable

 - Tried with different disks, all brand new and on the compatibility list.

I have no data on the disks, so anything can be done.

Please help.

Best regards

Didrik

[mdgm-ntgr]

Didrik_Berntsen, your problem is now fixed. The firmware on the flash was corrupt. This problem in some cases may be run into when doing a factory reset.

Nobru06, do you still have this issue?

[Didrik_Berntsen]

Hi mdgm 

Thanks for helping me out.

Everything looks great now!

Best regards

Didrik

[mdgm-ntgr · Accepted solution]

Nobru06's system had the same problem and has also been fixed. And yes it's the middle of the night down here.

[Nobru06]

Hello mdgm,

The ReadyNas is working now.  
Thank you very much for your help.

Best regards

Nobru06

[JennC]

Hello Nobru06,

Thanks for confirming it now works and marking one of the posts as a solution.

You may also check ReadyNAS FAQ for articles that may help you in the future.

Please feel free to post any suggestions, comments and questions. Your contribution is greatly appreciated!

Regards,