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Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

roynicho
Tutor

Ready NAS RNU4000 connect a new Laptop User account not authorised.

When I try to log on I get no shares showing,,, They did yesterday but not today.

 

I have the files visible on three other units but this is to be my new main laptop and I need the connection here.

 

Can anyone help.

 

 

I have very basic knowledge withe the NAS and  will need guidance.

 

 

Regards

 

 

Roy N.

Message 1 of 11

Accepted Solutions
roynicho
Tutor

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

Fixed it

 

I went onto Control Panel  /  User Accounts and selected   Manage Credentials on the left hand side

 

 

Under Windows Credentials I created a new credential     with the NAS Name       mine is   NAS-F9-0D-A6   User    RoysLaptop which is the computer name     I left the paswsword Blank

 

I can now connect and have been able to map the drioves that I need.

 

all fixed and workign perfectly    EXCEPT after having doen that I had to enter the credential uername before I could acces the Mapped drives that had already been in use.   Still only the once  and ir covered  all three drives.

 

I'll markl it solved.

 

Thanks for the help along the way.

 

 

Regards

 

 

Roy N.

 

 

 

View solution in original post

Message 11 of 11

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mdgm-ntgr
NETGEAR Employee Retired

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

Is the username on the NAS the same as the user on the PC or the PC computer name?

Which OS are you running on your laptop?

Which firmware version on the NAS?

Message 2 of 11
roynicho
Tutor

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

I'm using Windows 1o

 

Laptop name is called   royslaptop   username on NAS is  royslaptop

 

all the others share through the network

 

Regards

 

 

Roy N.

Message 3 of 11
mdgm-ntgr
NETGEAR Employee Retired

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

The username on the NAS can't be the same as the computer name on your PC.

Message 4 of 11
roynicho
Tutor

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

I've deleted that usrname I have three other usernames but still not working.

 

It tells me

 

Can't sign in the account is currently disabled

 

 

Regards

 

 

Roy N.

Message 5 of 11
mdgm-ntgr
NETGEAR Employee Retired

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

Have you tried rebooting your PC?

Message 6 of 11
roynicho
Tutor

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

I've rebooted the laptop and rebooted the NAS several times

 

 

 

Regards

 

 

Roy N.

Message 7 of 11
mdgm-ntgr
NETGEAR Employee Retired

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

In the command prompt does net use show any current connections to the NAS?

Message 8 of 11
roynicho
Tutor

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

which command prompt... on the laptop or on another pc

 

and what command do I use.

 

Regards

 

 

Rooy N.

Message 9 of 11
roynicho
Tutor

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

nry use on the la[top- only shows the three drives I have mapped to

 

I can;t map to the drives on the NAS as I get the response I have already spoken about

 

 

Regards

 

 

 

Roy N.

Message 10 of 11
roynicho
Tutor

Re: Ready NAS RNU4000 connect a new Laptop User account not authorised.

Fixed it

 

I went onto Control Panel  /  User Accounts and selected   Manage Credentials on the left hand side

 

 

Under Windows Credentials I created a new credential     with the NAS Name       mine is   NAS-F9-0D-A6   User    RoysLaptop which is the computer name     I left the paswsword Blank

 

I can now connect and have been able to map the drioves that I need.

 

all fixed and workign perfectly    EXCEPT after having doen that I had to enter the credential uername before I could acces the Mapped drives that had already been in use.   Still only the once  and ir covered  all three drives.

 

I'll markl it solved.

 

Thanks for the help along the way.

 

 

Regards

 

 

Roy N.

 

 

 

Message 11 of 11
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