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Re: ReadyCloud for Mac
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ReadyCloud for Mac
Hi,
I have a ReadyNas 102 running the most recent firmware version. We're using ReadyCloud and Netgear's Vault program. The ReadyCloud web based platform works great. I have no issues with the Mobile version on my iPhone and/or iPad. However, I am having issues getting the client to work on Macbook Pro running Mojave 10.14.3. It will download and has created a shortcut in finder over on the left. It will connect and shows my shares. It started syncing the share I wanted it to and some data is showing up, but it ran for hours and hours and wouldn't complete. I closed my computer and tried it again later and now it sits at downloading 0% and won't sync.
This was designed to be a Dropbox replacement for our company so I'm having frustrations that it isn't working as expected. Any solutions??
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Re: ReadyCloud for Mac
Just to add an update. After a few HOURS (Dropbox does this in 10 minutes with my internet) the downloading part has completed but the Sync keeps failing! It'll get to 50% and then say Sync Offline. I click it and goes back to 0% for 10 minutes then fails.
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Re: ReadyCloud for Mac
I reset the connection and it shows online but VPN disconnected. Sometimes when I click it'll say VPN online others it'll just spin and spin?
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Re: ReadyCloud for Mac
Hi @GavinMerwin
Have you checked if the same thing is happening on a Windows computer? What is the Desktop app version?
Regards
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Re: ReadyCloud for Mac
Hi @Marc_V and thanks again! I haven't had a use for the PC version as my PC at the office is hardwired into the network. But I downloaded the client this morning and after 2 hours it downloaded and synced. I dropped in a test file and it appears to be working on windows.
It's Version 1.6.766.178 downloaded on March 6th, 2019.
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Re: ReadyCloud for Mac
Hi @GavinMerwin
There had been a couple of issues that has been identified on ReadyCloud, one is with the DNS server pointing out to an old IO server and the other is about a security enhancement for ReadyCloud which needs to have a new client 1.17. Though it seems the issue with your Mac OS is not with the two can you still try to update your version?
You want to try checking for updates on your Mac OS ReadyCloud client or you may want to try this link and reinstall the client.
Regards
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Re: ReadyCloud for Mac
When I click check for updates it says v1.6 and says it's up to date. I moved application to trash and clicked your link to reinstall but it remembered all my login settings and did a new install and still says v1.6 which is what I had before?