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Re: ReadyNAS 102 Communication Error when checking for Updates

bpichany
Tutor

ReadyNAS 102 Communication Error when checking for Updates

My ReadyNAS 102 with Firmware 6.10.7 pops-up a Communication Error 6001010060, when Check for Updates. Any ideas?

Message 1 of 15

Accepted Solutions
JeraldM
NETGEAR Moderator

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

Hi!

 

It should be fixed now.

 

Please let us know if you're still encountering the issue.

 

 

Regards,

 

JeraldM

NETGEAR Community Team

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Message 9 of 15

All Replies
JeraldM
NETGEAR Moderator

Re: ReadyNAS 102 Communication Error when checking for Updates

@bpichany,

 

Welcome to the community!

 

Could you enable Secure Diagnostics mode on the NAS and PM me the 5-digit port number?

 

 

Regards,

 

JeraldM 

NETGEAR Community Team

Message 2 of 15
bpichany
Tutor

Re: ReadyNAS 102 Communication Error when checking for Updates

Done, and I PM you the 5-digit port number via email.

Message 3 of 15
Ray2
Apprentice

Re: ReadyNAS 102 Communication Error when checking for Updates

Same problem began only yesterday.  No changes to firmware and internet works fine otherwise?  Error message goes on to say: "Check internet connection, DNS settings, or proxy settings". 

 

None of those things have changed in my system.

 

Looking forward to reply.

Message 4 of 15
brw1
Tutor

Re: ReadyNAS 102 Communication Error when checking for Updates

I have a ReadyNasRN31221D.

I'm also suddenly having the same error when attempting to check for updates. It was fine about 2 weeks ago.

Everything else is working fine except my ASUS router now won't let me set DNS unless I also set DDNS which I never needed to before!

 

Message 5 of 15
Th3Cr0w
Initiate

Re: ReadyNAS 102 Communication Error when checking for Updates

ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.
Message 6 of 15
polomorales
Aspirant

ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

Did you get a response or solution? I have the same problem....

Message 7 of 15
StephenB
Guru

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.


@polomorales wrote:

Did you get a response or solution? I have the same problem....


Netgear responded here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/DNS-error-message-6001010060-readycloud-...

 

They said they are working on it and will fix it ASAP.

Message 8 of 15
JeraldM
NETGEAR Moderator

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

Hi!

 

It should be fixed now.

 

Please let us know if you're still encountering the issue.

 

 

Regards,

 

JeraldM

NETGEAR Community Team

Message 9 of 15
Ray2
Apprentice

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

I'm running two units:  1) a 314  2) a 318----both 6.10.7.

Both are okay now. They now respond as they did before when clicking for a check of update, they send the message that my system is already running the most up to date.

 

All is as it should be. "Time" has resumed its shape.  🙂

 

Thank you. 

 

 

Message 10 of 15
Th3Cr0w
Initiate

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

My RN104 is working fine now - thanks!
Message 11 of 15
brw1
Tutor

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

Working ok now for me!

 

Message 12 of 15
bpichany
Tutor

Re: ReadyNAS 102 Communication Error when checking for Updates

Mine works fine now. Thanks!

Message 13 of 15
bpichany
Tutor

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

It works fine now. Thanks!

Message 14 of 15
polomorales
Aspirant

Re: ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

Mine seems to be working fine now.

Message 15 of 15
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