ReadyNAS 102 Lost data after firmware update

[Alexpetrovich]

Hello, everybody!

I updated firmaware of NAS 102 from 3.xx to 6.9.3 and lost most of data on it

How to recover it with file structure?

Thank you for help!!!

[StephenB]

The RN102 never had 3.xx firmware, only 6.x.x.  Did you type something incorrectly?

[Alexpetrovich]

I'm sorry. of course 6.3.

[StephenB]

Ok.  You are supposed to go from 6.2.5 (or 6.3.5) to 6.5.2, and then to 6.9.3.  But I haven't seen posts here from folks who lost some of their data when they ignored those instructions.

You could try powering down, and removing one disk.  Then connect it to a Windows PC and see if ReclaiMe software can find the missing files.

[viperhansa]

Could it be the that its 6.9.3 that creates this kind of issues??

Read forum and there is several reporting same type of issues, Decativated volumes and such.

// Hans

[StephenB]

Do you have a deactivated volume?  My understanding of your first post was that you lost some data, but not all data.  Can you clarify what you did (and didn't) lose?

[Alexpetrovich]

Sorry for long-time answer, I remember feature

First part of data was added from windows PC

After it all data was added from MAC using SMB

Second part ( from Mac ) lost after update

[mdgm-ntgr]

Can you send your logs (see the Sending Logs link in my sig)?

[Alexpetrovich]

Yes, of course. Few days later if posiible - in hospital now

[mdgm-ntgr]

Hope you or your friend/loved one gets better soon. Send the logs in whenever it suits you whether that’s now, tomorrow, next week, next month, whenever.