ReadyNAS 102 is offline when viewed from ReadyCloud
When I go to ReadyCloud, it shows my device but says it is offline. When I log into the ReadyNAS directly, it shows the system as healthy and connected to ReadyCloud. I leave ReadyCloud and rejoin with no problem but ReadyNAS still shows offline.
I had to shut the drive down a couple of days ago and I notice from the log that some user accounts were deleted automatically when I powered it back up.
Please help.
Mar 20, 2019 09:09:15 PM
Account: User 'dellwilson@me.com' was deleted.
Mar 20, 2019 12:00:29 AM
Snapshot: Snapshot c_1553058028 was successfully created for share or LUN readydrop.
Mar 19, 2019 06:05:06 PM
Account: Finished updating home folder ownership for user dellwilson@me.com.
Mar 19, 2019 06:05:04 PM
Account: Updating home folder ownership for user dellwilson@me.com.
Mar 19, 2019 06:04:08 PM
Account: User 'jordancwilson24@gmail.com' was deleted.
Mar 19, 2019 06:04:05 PM
Account: User 'alw1695@gmail.com' was deleted.
Mar 19, 2019 06:04:03 PM
Account: User 'dellwilson@me.com' was deleted.
Mar 19, 2019 05:15:20 AM
System: ReadyNASOS background service started.
Mar 17, 2019 09:54:46 AM
System: The system is shutting down.
Model: RN10200|ReadyNAS 100 Series 2-Bay (Diskless)
Re: ReadyNAS 102 is offline when viewed from ReadyCloud
It certainly shouldn't have deleted ReadyCloud account. I suggest downloading the log zip file. Then send @JohnCM_S or @Marc_V a private message that iasks them to analyze the logs. Include a link to the log zip file (in google drive, dropbox, etc) and also a link to this thread.
