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Forum Discussion
YorkBoy
Nov 08, 2015Luminary
ReadyNAS 102 upgrade to 6.4.0
Yesterday I foolishly updated my firmware from 6.2.5 to 6.4.0 on my 102 unit. Since then all backups have failed. I have a weekly backup carried out on a Saturday night, failed. I have a ...
StephenB
Nov 10, 2015Guru - Experienced User
YorkBoy wrote:
Hi.
i suggest you raise this question on the support area of the Netgear site.
A reasonable idea - you can use support.netgear.com. Or possibly PM skywalker and mdgm, and see if they want to take a look before you act.
Kraken67
Nov 10, 2015Tutor
OK, thank you guys. I will try to contact support tomorrow. In my country is time 11:30pm and I had long day. Thank you for your ideas.
- YorkBoyNov 11, 2015Luminary
Wednesday 6.40am
Just got this from Netgear.
I understand that your hesitant to use the beta firmware. However the firmware was created by our engineering to address the issues from the firmware 6.4.0. I do suggest to check this link: ******removed******** You can also wait for the next firmware release but we cannot provide ETA.
So just sent this to Netgear.
Sorry but its like this.
I have a perfectly good car (netgear 102) which is working just fine, I get a call from my garage (netgear) asking me if I would like to take it in and have the latest wheel nuts (firmware) fitted.
I take the car in have the new wheel nuts (firmware) fitted drive it out of the garage and one of the wheels comes loose.
'Oh dear what a shame, that shouldn't have happened' says the garage (netgear). 'Please be patient and bear with us........'
The garage (netgear) calls me, 'we have a temporary fix (beta firmware), it should work, come in let us change the wheel nuts (firmware) again, if another wheel comes loose let us know and we'll have to look at it again.
Actually all I want is the original wheel nuts fitted which were just fine. Do you people not understand?
- StephenBNov 11, 2015Guru - Experienced User
YorkBoy - did you see ifixdevice's post here: https://community.netgear.com/t5/Using-your-ReadyNAS/rn104-updated-to-6-4-0-and-possible-solution-to-random-lock-ups/td-p/993214
- YorkBoyNov 11, 2015Luminary
I have come up with a better and more reliable solution. I have bought a WD NAS...
- YorkBoyNov 12, 2015Luminary
Everyone.
Just got this email from Netgear.
Dear ReadyNAS® Customer,
We want to thank you for being a loyal customer and would like to notify you of a firmware update, V4.2.28, for your ReadyNAS. You can download it here.
The V4.2.28 firmware will be the last software release on all the select ReadyNAS products listed on the web page below, including yours, due to its end-of-life status.
http://www.netgear.com/landing/eol.aspx
Interesting, they declare my 102 at end of life even though it's still in the warranty period. Great, thanks a bunch Netgear.
I will attempt a firmware update but only after others have tried it first and only after my new NAS devices have arrived in order to secure my data.
Cheers all, good luck.
- YorkBoyNov 12, 2015Luminary
Whoops.
My fault entirely, misread this email.
This is for my earlier V1 Readynas.
What a coincidence this should arrive now.
Anyway, the old V1 is working a treat and has saved me twice so far when the new 102 has failed miserably.
I shall not update that firmware, leave well alone.
Cheers all.
- Kraken67Nov 12, 2015Tutor
I switched off antivirus in NAS102 and NAS 102 is runing with much higher speed. It look like NAS antivirus did this problem.
- YorkBoyNov 29, 2015Luminary
Further to my email above.
Just got this from Netgear.
Dear ReadyNAS® Customer,
We’d like to inform you that the firmware upgrade alert sent earlier this week was sent by mistake. The ReadyNAS OS 4.2.28 update is not applicable to your ReadyNAS Duo (RND2000) or ReadyNAS NV+ (RND4000).
We apologize for the inconvenience or any confusion this may have caused.
Thank you for being a valued customer, The ReadyNAS Team
So I wonder, had I been stupid enough to have installed this on my ReadyNas V1 would I have wrecked that too? That would have been so good after wrecking my 102 with 6.4.0
Netgear get your act together, if I'm a valued customer, then give me a little more quality.
- StephenBNov 29, 2015Guru - Experienced User
As you likely know, that original email generated a lot of questions from v1 owners here. The redaction was probably an attempt to resolve those questions more broadly to customers who don't participate here.
FWIW, The v1 NAS have been end-of-life for some years (though apparently many owners were not aware of that).
YorkBoy wrote:
So I wonder, had I been stupid enough to have installed this on my ReadyNas V1 would I have wrecked that too?
It would not have installed - the NAS checks the firmware update for compability, and that test would have failed.
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