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ReadyNAS 102 won't start after 6.6.1 update

simani
Aspirant

ReadyNAS 102 won't start after 6.6.1 update

Hello,

 

Today I finally decided to upgrade my firmware on ReadyNAS 102 to the suggested 6.6.1 (I've been having the popup for some time now but since I've had problems after each and every upgrade, I was a little bit afraid to do it this time). And to my surprise, this time was no exception 🙂

 

I can't access anything on my RN102 : no admin page, no ssh, no access through windows shares, and it doesn't respond to ping requests.

 

Last time was because I symlinked some app folders I wasn't supposed to, but this time I tried to make sure it wouldn't be the case. I have no clue what the cause of the problem might be, help please !

 

Have a nice day all,

Salim

Model: RN102|ReadyNAS 100 Series
Message 1 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 102 won't start after 6.6.1 update

Which firmware did you update from?

 

Which services are you running?

 

Which apps do you have installed?

Message 2 of 7
simani
Aspirant

Re: ReadyNAS 102 won't start after 6.6.1 update

I don't remember which version it was 😕 It was 6.5.something

 

Good news though, I just got home and since I couldn't reboot (via ssh or admin or physical buttons), I tried unplugging the power adapter, replug, and it now seems to work ! I'm in 6.6.1.

 

Weird though, I noticed that each time I try to soft reboot, it fails and gets stuck. I always have to unplug/replug to get it to start again.

Maybe something preventing the shutdown process to end...

Message 3 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 102 won't start after 6.6.1 update

You could send in your logs if you like (see the Sending Logs link in my sig).

Message 4 of 7
simani
Aspirant

Re: ReadyNAS 102 won't start after 6.6.1 update

Just sent you my logs !

Thanks !

Message 5 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 102 won't start after 6.6.1 update

There were no logs attached to the email.

Message 6 of 7
simani
Aspirant

Re: ReadyNAS 102 won't start after 6.6.1 update

My bad, I focused on all the required info and forgot the most important part !

I re-sent the e-mail 🙂

Message 7 of 7
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