ReadyNAS 104 Admin page not accessible after firmware upgrade

[sbmcd]

Hi,

My admin page gives a 500 internal server error since upgrading to firmware 6.4.1

I have noted a number of other posts on this matter, but can't find any with a solution. Can still see shares and the device can be seen on RAIDar, as well as via readycloud, but cannot access admin page to modify apps or configuration.

Regards

Steve

[mdgm-ntgr · Accepted solution]

When you updated to 6.4.0 your date was reset. I'm wondering if that triggered this:

Dec 31 14:09:51 McDonaldNAS apache2[4838]: pam_unix(frontview:account): expired password for user admin (root enforced)
Dec 31 14:09:51 McDonaldNAS apache2[4838]: pam_unix(frontview:account): conversation failed

You should be able to access the local admin page again now.

Does ReadyCLOUD also work now?

[mdgm-ntgr]

Can you download the logs using RAIDar 6.0 and send them in (see the Sending Logs link in my sig)?

[sbmcd]

I'm afraid not, RAIDar wont allow me to access logs or diagnostics

[mdgm-ntgr]

I have just sent you a PM.

[mdgm-ntgr]

You have run into the issue on 6.4.1 where the anti-virus service consumes a lot of resources. I have disabled that for now and also the iTunes service.

[sbmcd]

Many thanks again, but after reboot issue remains. 

[mdgm-ntgr · Accepted solution]

When you updated to 6.4.0 your date was reset. I'm wondering if that triggered this:

Dec 31 14:09:51 McDonaldNAS apache2[4838]: pam_unix(frontview:account): expired password for user admin (root enforced)
Dec 31 14:09:51 McDonaldNAS apache2[4838]: pam_unix(frontview:account): conversation failed

You should be able to access the local admin page again now.

Does ReadyCLOUD also work now?

[sbmcd]

Great thank you! Issue now resolved - Have a great New Year