NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jjaidank
Jul 29, 2023Aspirant
ReadyNAS 312 V+12 voltage in enclosure Internal is out of spec. (10.72 V).
ReadyNAS 312 - 6.10.8 - 2 * WD Red 2TB Bought the 312 without a PSU and it worked fine with my old ReadyNAS Duo power supply (12v 5a) and the first WD Red (this was to replace an ageing NV+ v2 also ...
Sandshark
Nov 29, 2023Sensei
The ATA error count is stored in the drive and I do not believe any of the drive manufacturers have provided a means of clearing them, even though they can be caused externally. If your drives are of the same model, then I do find it hard to believe that a voltage problem would cause them on one drive and not the other.
When you say the drive "failed", do you mean in the vendor's diagnostics or that the NAS has marked it as failed? AFAIK, the ReadyNAS will not fail a drive for ATA errors, so if it is the NAS, then I think something other than the voltage is failing.
jjaidank
Nov 29, 2023Aspirant
Hi Sandshark
Thanks for the information on ATA errors and their location.
The NAS had marked the drive as failed and marked the volume as 'degraded' (i.e., not mirrored).
I measured the input voltage on the mainboard connector as 10.7v while the centre pin of the connector was 12.?v. I re-soldered the center pin to connector leg connection and seem to have solved the problem.
I re-inserted disk 2 and the NAS rebuilt it overnight. System seems to be fine now. No more system voltage warnings today, so I cancelled the Amazon return.
Cheers, Aidan
- StephenBNov 30, 2023Guru - Experienced User
I suggest running the vendor diags (Seatools or WD's Dashboard). If you can't do that, then run the disk from the volume settings wheel.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!