ReadyNAS 314 - Firmware update from version 6.1.6 to 6.6.1 Issues

[ITSupportSG]

Will there be an issue when we update the firmware of the ReadyNAS from version 6.1.6 to 6.6.1?

We have encountered an issue with another Netgear ReadyNAS losing the volume when we update to the latest firmware. We had logged a case with Netgear support to recover the data for that issue.

We are planning to update the firmware on the NAS to see if it will fix the folder permission issue we are having.

Currently we have a shared folder (UserProfile) that we cannot see the contents inside via the webui.

We are able to see the contents inside if we access the shared folder via SMB on a Windows 7 PC.

Please advise if anyone experience any issues updating a very old firmware on the NAS to the latest.

[mdgm-ntgr]

It is advisable that before you update the firmware that you update your regular backup. That way in the unlikely event you run into problems with the update you've got the option to restore from backup.

See ReadyNAS OS 6: Firmware Upgrade Guide and Tips for more general advice on what you should do before updating the firmware.

[ITSupportSG]

Is there an update sequence that we should follow when updating firmware? or we can directly install the firmware from existing 6.1.6 to latest 6.6.1.

[mdgm-ntgr]

You can update the RN314 directly to 6.6.1

The system would prompt you with the recommended update if it's connected to the internet.