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ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

mdelude
Aspirant

ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

Hello all,

 

I have two ReadyNAS 314 that have log entries like those below. The Productions share's snapshot schedule is set to Never but still a snapshot is created and then removed on a 2-hours basis. Every other share is also set to Never have snapshots but they are also in the logs, each with its own schedule. I don't think the snapshots are taking up storage, but their creation seems to cause performance issues. Firmware is 6.4.2 but the issue occurred on 6.4.0 and 6.4.1. Any ideas about how to address? 

 

Wed Apr 6 2016 23:19:38 snapshot: Snapshot d2f9d7b4-8c54-4367-b00d-6046ad774a06 was successfully deleted from share or LUN Productions.
Wed Apr 6 2016 23:08:02 snapshot: Snapshot d2f9d7b4-8c54-4367-b00d-6046ad774a06 was successfully created for share or LUN Productions.
Wed Apr 6 2016 21:19:12 snapshot: Snapshot d2f9d7b4-8c54-4367-b00d-6046ad774a06 was successfully deleted from share or LUN Productions.
Wed Apr 6 2016 21:07:38 snapshot: Snapshot d2f9d7b4-8c54-4367-b00d-6046ad774a06 was successfully created for share or LUN Productions.
Wed Apr 6 2016 19:19:43 snapshot: Snapshot d2f9d7b4-8c54-4367-b00d-6046ad774a06 was successfully deleted from share or LUN Productions.
Wed Apr 6 2016 19:07:31 snapshot: Snapshot d2f9d7b4-8c54-4367-b00d-6046ad774a06 was successfully created for share or LUN Productions.

 

Thanks,

Mike D.

Model: RN31400|ReadyNAS 300 Series 4- Bay
Message 1 of 9

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

Thanks for the logs.

 

You can ignore this harmless error. It is a known issue and we plan to address this in a future release (it won't be addressed in 6.5.0).

View solution in original post

Message 8 of 9

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StephenB
Guru

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

do you have backup jobs running at those times?

Message 2 of 9
mdelude
Aspirant

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

Yes, my manager reminded me that we have NAS-NAS replication between the devices, and those jobs accidentally included snapshots. I've just disabled them, so I'll keep an eye on the logs.

 

Thank you Stephen,

Mike D.

Message 3 of 9
mdelude
Aspirant

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

The snapshots are disabled in the ReadyNAS Replicate service. That stopped the log entries about snapshots being created, but the logs still have this type of entry. The timing is about 20-25 minutes after each replication begins. Ideas?

 

Mon Apr 11 2016 15:24:40 snapshot: Failed to remove records for snapshot d2f9d7b4-8c54-4367-b00d-6046ad774a06 from share or LUN Productions.
Message 4 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

Can you send me your logs (see the Sending Logs link in my sig)?

Message 5 of 9
mdelude
Aspirant

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

The logs have been sent as directed in the signature link.

Message 6 of 9
mdelude
Aspirant

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

mdgm, I received a notice that my company's email filter saw something in the logs that it thought was a credit card number. The message was held and instead you would have received a link to login to the filter and download the logs. If you cannot work with that please let me know and I'll figure out a way to get the logs to you.

Message 7 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

Thanks for the logs.

 

You can ignore this harmless error. It is a known issue and we plan to address this in a future release (it won't be addressed in 6.5.0).

Message 8 of 9
mdelude
Aspirant

Re: ReadyNAS 314 snapshots set to Never, but logs show snapshot activity

Understood. Thank you.

Message 9 of 9
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